What are the responsibilities and job description for the Senior Learning & Development Specialist position at Safelite?
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Senior Learning & Development (L&D) Specialist is an influential partner in cultivating a culture of continuous learning and performance excellence. This role combines L&D expertise with business acumen, working closely with leaders and internal partners to design, deliver, and evaluate learning experiences that drive measurable impact.
With relentless attention to detail and a passion for precision, the Senior Specialist leads the end-to-end execution of national onboarding programs, leadership development initiatives, and performance-enhancing learning solutions. Every element—from stakeholder alignment and content development to facilitation, reporting, and post-program analysis—is thoughtfully planned and executed.
This role requires a confident decision-maker who thrives in a fast-paced environment, balances critical thinking with operational rigor, and communicates clearly with our stakeholders, leaders, and participants. The ideal candidate is a master project planner, adept at managing timelines, coordinating logistics, and tracking key metrics such as participation, completion, and learner feedback.
Above all, this role demands a mindset of continuous improvement, a collaborative spirit, and an unwavering commitment to the small details that elevate the learner experience and reflect the Safelite Spirit.
What You Will Do
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work culture that values collaboration, innovation and dedication, we're the right company for you.
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
A Brief Overview
The Senior Learning & Development (L&D) Specialist is an influential partner in cultivating a culture of continuous learning and performance excellence. This role combines L&D expertise with business acumen, working closely with leaders and internal partners to design, deliver, and evaluate learning experiences that drive measurable impact.
With relentless attention to detail and a passion for precision, the Senior Specialist leads the end-to-end execution of national onboarding programs, leadership development initiatives, and performance-enhancing learning solutions. Every element—from stakeholder alignment and content development to facilitation, reporting, and post-program analysis—is thoughtfully planned and executed.
This role requires a confident decision-maker who thrives in a fast-paced environment, balances critical thinking with operational rigor, and communicates clearly with our stakeholders, leaders, and participants. The ideal candidate is a master project planner, adept at managing timelines, coordinating logistics, and tracking key metrics such as participation, completion, and learner feedback.
Above all, this role demands a mindset of continuous improvement, a collaborative spirit, and an unwavering commitment to the small details that elevate the learner experience and reflect the Safelite Spirit.
What You Will Do
- Lead the execution of national onboarding programs with precision, track participation, attendance, and completions, and provide reporting & analysis to stakeholders.
- Create and maintain up-to-date learning materials that are clear, relevant, and impactful.
- Oversee scheduling and communications to keep stakeholders informed and aligned; influencing participation and engagement.
- Design and facilitate engaging learning experiences for new associates, managers, and future leaders.
- Provide insights and make recommendations for process efficiencies and continuous improvement.
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree In Adult Learning, Communications, Organizational Development, Human Resources, or related field Required
- 4-6 years Proven experience in learning & development, training, or instructional design Required
- Program management experience Preferred
- Experience with PM platforms, preferably Monday.com Preferred
- LMS experience, preferably Workday Learning Preferred
- Experience with instructional design authoring tools (Articulate Rise, vYond, NovoEd Preferred
- Experience in a retail environment or leading national programs Preferred
- Strong communication and problem solving skills (High proficiency)
- Organization Skills, content and file management (High proficiency)
- Project Management including ability to (High proficiency)
- Facilitation Skills (High proficiency)
- LMS (Workday Learning) (High proficiency)
- Attention to detail and time management (High proficiency)
- Understanding the learning design process (ADDIE, etc.) (High proficiency)
- Microsoft Office – Word, Excel, PowerPoint (High proficiency)
- Ability to measure effectiveness of L&D Programs (High proficiency)
- Ability to present and collaborate with leaders, stakeholders and SMEs (High proficiency)
- Competitive weekly pay and bonus opportunities.
- Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
- Up to $5,250 in tuition reimbursement per year.
- View all our health, wealth and life offerings at www.safelitebenefits.com
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work culture that values collaboration, innovation and dedication, we're the right company for you.
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
--
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.