Sr Learning and Development Specialist

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Senior Learning & Development (L&D) Specialist is an influential partner in cultivating a culture of continuous learning and performance excellence. This role combines L&D expertise with business acumen, working closely with leaders and internal partners to design, deliver, and evaluate learning experiences that drive measurable impact. With relentless attention to detail and a passion for precision, the Senior Specialist leads the end-to-end execution of national onboarding programs, leadership development initiatives, and performance-enhancing learning solutions. Every element—from stakeholder alignment and content development to facilitation, reporting, and post-program analysis—is thoughtfully planned and executed. This role requires a confident decision-maker who thrives in a fast-paced environment, balances critical thinking with operational rigor, and communicates clearly with our stakeholders, leaders, and participants. The ideal candidate is a master project planner, adept at managing timelines, coordinating logistics, and tracking key metrics such as participation, completion, and learner feedback. Above all, this role demands a mindset of continuous improvement, a collaborative spirit, and an unwavering commitment to the small details that elevate the learner experience and reflect the Safelite Spirit. What you will do Lead the execution of national onboarding programs with precision, track participation, attendance, and completions, and provide reporting & analysis to stakeholders. Create and maintain up-to-date learning materials that are clear, relevant, and impactful. Oversee scheduling and communications to keep stakeholders informed and aligned; influencing participation and engagement. Design and facilitate engaging learning experiences for new associates, managers, and future leaders. Provide insights and make recommendations for process efficiencies and continuous improvement. Performs other duties as assigned Complies with all policies and standards Education Qualifications Bachelor's Degree In Adult Learning, Communications, Organizational Development, Human Resources, or related field Required Experience Qualifications 4-6 years Proven experience in learning & development, training, or instructional design Required Program management experience Preferred Experience with PM platforms, preferably Monday.com Preferred LMS experience, preferably Workday Learning Preferred Experience with instructional design authoring tools (Articulate Rise, vYond, NovoEd Preferred Experience in a retail environment or leading national programs Preferred Skills and Abilities Strong communication and problem solving skills (High proficiency) Organization Skills, content and file management (High proficiency) Project Management including ability to (High proficiency) Facilitation Skills (High proficiency) LMS (Workday Learning) (High proficiency) Attention to detail and time management (High proficiency) Understanding the learning design process (ADDIE, etc.) (High proficiency) Microsoft Office – Word, Excel, PowerPoint (High proficiency) Ability to measure effectiveness of L&D Programs (High proficiency) Ability to present and collaborate with leaders, stakeholders and SMEs (High proficiency) This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-NF1 Didn't find the right job? Upload your resume for ongoing consideration! Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, . Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Click here to be considered as an approved agency partner. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to. You trust us with more than your vehicle glass – you also share your personal information with us. We’re committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection