Manager IT Software Engineering

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. This position will be located onsite in our Columbus, OH office. You will be required to be onsite Monday through Thursday each week. The Manager IT Software Engineering at Safelite leads agile technology teams and is focused on building and operating digital experiences (websites and/or mobile apps) for Safelite clients and consumers. This is a people-first leader and will lead teams responsible for application development, with direct reports that include Software Engineers and System Analysts. They are responsible for growing associates in all aspects of the development lifecycle, and have strong technical background to adopt new technologies, establish and enhance development practice to deliver the highest degree of software quality while accelerating speed to market. The Manager IT Software Engineering has knowledge in leading agile practices, continuous development methodologies, driving automated test-driven development, and has a working knowledge of integration and architecture solutions. They also work with IT Senior Management to develop product or product team direction and vision that ensures alignment with business strategy. What You’ll Do People leadership, one-on-ones, team meetings, associate engagement, associate development, succession planning, interviewing, hiring, performance management, and feedback; train, coach, and mentor team members on technical skills and soft skills. Lead agile development teams that include multiple roles, ensure quality deliverables, and following Safelite SDLC; interacting with resource managers to ensure staffing of QA, BA, and DevOps roles; manage sprints, Scrum ceremonies, Jira/Confluence. Act as the product/domain area subject matter expert when meeting with product owners, peers, business stakeholders, and Safelite leadership. Lead the development, implementation, and delivery of successful large-scale, critical and/or difficult software efforts involving significant work (can be new software or a refactor of existing software). Collaborate with Safelite IT functions, including Cloud Engineering, Network, Infrastructure, and other application development teams. Collaborate with IT Senior Management to develop products, team direction, and vision that ensures alignment with business strategy. Drives team expectations and goals to ensure the success of the department in alignment and support of Safelite and IT goals. Creates project and team staffing plans and determines resource needs based on budget, team workload, and project requirements. Effectively communicates project delivery and milestones, workforce capacity, resource plans, risks/issues, and priorities. Establish monitoring and production support procedures; identifying gaps through incident root cause analysis (RCA) and planning improvements to application; improves operations documentation Manages product team or project budget, shares budget status, and creates budget planning forecasts. Lead team activities including design, development, validation, and/or configuration of IT systems that meet technical specifications and end-user requirements. Understanding multiple applications within a function and how they interact to achieve the objectives of the function. Recognize trends for larger-scale development needs within and across teams and build plans to develop skills. Maintain relationships with vendors for support. Establishes and maintains key performance indicators for the practice of software engineering. Leads vendor review and selection process as appropriate. Leads team engagement action planning and creates a plan, follows through to help the team complete items. Identify opportunities and efficiencies and take action to improve the delivery process. Identify ongoing risks and pain points throughout project experiences to develop and implement internal mitigation measures to meet customer needs. Innovate new solutions and identify new technology/tools to meet product and user requirements. Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of projects and lead teams through solution designs. What You’ll Need Bachelor's Degree Computer Science or equivalent experience Required. Experience building and operating applications using Agile/Scrum methodology Required. Experience building and operating applications using modern technologies like microservices and cloud-based platforms Required. Experience with management and supervisory practices; managing others and applying management principles to practical work situations Required. Experience with managing individual contributors Required. Experience managing projects and programs Required. Experience managing project and product budgets Preferred. Minimum 4-6 years relevant Experience required. C#, .NET (High proficiency). HTML/CSS (High proficiency). JavaScript (High proficiency). Experience in web development and responsive design (High proficiency). Experience with Vue.JS/Knockout/Bootstrap or equivalent frameworks (High proficiency). Experience designing and building infrastructure and web services at large scale (High proficiency). Strong engineering background, ideally experienced with large scale data/distributed systems (High proficiency). Full stack experience (High proficiency). Experience with cloud-based platforms and container services (AWS/GCP/Azure) (High proficiency). #LI-LL3 #LI-ONSITE ****************************************************************************************************************************************** Didn't find the right job? Upload your resume for ongoing consideration! Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, . Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Click here to be considered as an approved agency partner. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to. You trust us with more than your vehicle glass – you also share your personal information with us. We’re committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection