Demo

Fulfillment Center Lead

Safelite Fulfilment
DETROIT, MI Full Time
POSTED ON 10/31/2025 CLOSED ON 1/5/2026

What are the responsibilities and job description for the Fulfillment Center Lead position at Safelite Fulfilment?

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Fulfillment Center Lead is responsible for supporting the DC Operations Manager and DC Operations Supervisor with all assigned tasks within the department. The Lead will provide line management to the team, oversee training and coordinate workflow and provide support to meet department production goals in a safe and efficient manner. Lead will also provide front-line direction when DC Operations Manager and DC Operations Supervisor is out of the building. What you will do Provides guidance, support and direction regarding operational practices and procedures, equipment operation, glass-handling methods, and safety procedures in order to achieve performance goals and helps monitor staff in following standard operating procedures (SOP’s) Organizes and directs the workflow within the department (ex: assigning picks, moving associates to new tasks) Responsible for onboarding and training of associates on a variety of position-related processes, procedures, and tasks to ensure all can fully understand and complete job tasks and responsibilities Monitors equipment or processes and communicates problems to Supervisor; Encourages and monitors warehouse cleanliness and housekeeping initiatives on a daily basis Safety Identifies the safety risks and hazards with each task that is completed and mitigate and/or eliminate the risks or hazards to ensure safe working conditions Personally exhibits safe working behaviors to the safety standards that have been established Follows all injury reporting and investigation procedures in the event of an accident Ensures the team safely operates material handling equipment, has appropriate training, follows safety procedures and maintains proper housekeeping Performs duties of inbound and outbound orders to achieve departmental goals as needed Performs other duties as assigned Complies with all policies and standards Education Qualifications High School Required Experience Qualifications less than 1 year leadership or supervisor experience Preferred 1-3 years supply chain operations experience Required Skills and Abilities Ability to work in a variety of environmental conditions in warehouse and dock areas (seasonal heat and cold in environment that is not air conditioned), and repeatedly lift up to 35lbs and occasionally lift up to 50lbs To safely operate the order picker and comply with equipment manufacturer specifications and required safety regulations, there is a weight limit set at 300 pounds. If you are hired to operate this equipment, you will need to weigh under 300lbs. Must be able to operate Material Handling equipment (order picker, reach truck and forklift) Ability to satisfy all Personal Protective Equipment (PPE) requirements as outlined in the Field Supplemental Handbook (High proficiency) Ability to make informed decisions, problem solve, multi-task and maintain flexibility and follow through as required. Experience with WMS systems and mobile RF technology. Familiar with LTL and small package shipping protocol. Excellent written and verbal communications skills (High proficiency) Consistently demonstrates the Safelite Spirit: Can-Do-Attitude - finds ways to say ""yes"", resourceful in the face of a challenge, fully engaged in work with energy and enthusiasm, actively looks for opportunities to self-develop Caring Heart - cares about customers and other associates, lives our values, has the courage to always do the right things Service Mindset - enjoys helping people, likes playing on a team, works collaboratively (High proficiency) Leadership Expectations: Acts as a positive role model and demonstrates a positive leadership shadow (committed to the team, trustworthy, confident, connects with others, continuously improves, self-aware, delivers a broad perspective) Inspires people to do their best by demonstrating a sincere concern for other’s well-being Demonstrates collaboration with peers, leaders and external partners Listens to others with the intent to gain insight and demonstrates an openness to thinking differently based on other’s points of view Ability to conduct oneself in approachable manner (projects stability/calmness) while guiding the team to solve problems and be self-sufficient (Medium proficiency) Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Didn't find the right job? Upload your resume for ongoing consideration! Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K tons of glass to date. We're diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are. Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for assistance, . Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use. Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. Click here to be considered as an approved agency partner. Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings, attestation of COVID-19 vaccination status, and precautions against COVID-19 in select work settings, subject to all applicable local, state and federal laws. Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates. Note: The contact methods provided are exclusively for accessibility and vendor management requests. All other outreach to these contacts will not be responded to. You trust us with more than your vehicle glass – you also share your personal information with us. We’re committed to honoring that trust. Browse our privacy practices that detail your rights and the ways we look out for you. Safelite privacy policies California Privacy Policy - Notice at Collection

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