What are the responsibilities and job description for the Office Manager position at Safeguard?
Office Manager
Safeguard is seeking an Office Manager to lead the day-to-day office activities, while working with our Customer Service and Business Development teams. Delivering the best customer experience starts with you. Make a difference and join Safeguard, a proven industry leader in helping people find the solutions needed to manage, market and grow their business. As an Office Manager for Safeguard, your ability to listen, understand and solve problems to daily business challenges will prove vital in acquiring and keeping customers coming back.
If you are an experienced, passionate, self-motivated, organized and sales-oriented professional, and know how to work within an existing framework, Safeguard could turn your diverse background, people skills and need for excitement into a great opportunity. While providing supervision in a fast-paced detailed environment, this position is accountable for delivering quality customer service, order processing and inside sales support to new and existing customers.
Company Overview
Since 1956, Safeguard and our local distributorship have provided small businesses with the right products, services and solutions to achieve growth in this ever-changing economic environment. Safeguard offers a comprehensive line of printing, promotional and apparel products as well as a full suite of creative services to help our customers manage and market their business.
As the Office Manager, your essential job functions will include:
- Ensuring quality customer service to build loyalty and trust
- Providing accurate and timely order entry, product research & price quoting
- Promoting profitable repeat retention, add-on business and referrals
- Managing a team of inside sales/customer service representatives, to ensure positive results through coaching, while planning, monitoring and appraising job results
- Creating, implementing and managing internal office protocols and procedures to ensure office efficiency
- Hiring, onboarding and training new office staff
- Providing accurate and timely accounting support, including minimizing outstanding A/R
Requirements & Qualifications
- * 3 years of office management, administrative or customer service experience
- *2 years of supervisory experience, preferably in a sales environment
- * Bachelor's degree in business administration or equivalent work experience in an administrative leadership role
- Excellent computer skills, including a high degree of proficiency with Microsoft Office and CRM software
- Strong leadership, interpersonal, organizational, communications and problem solving skills
- Comfortable juggling multiple priorities and deadlines in a fast-paced environment
- Positive, professional attitude with a focus on teamwork and customer satisfaction
- *Promotional Product or Print sales experience preferred
Compensation
$60-65k base salary plus competitive commission structure; base salary commensurate with experience
Benefits
- *Paid time off
- *Retirement Plan available
Does this sound intriguing and want to learn more? Please send your resume and a cover letter outlining your experience and why you’re a great fit for this role. We look forward to receiving your application!
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
Salary : $60,000 - $65,000