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On-Call Advocate Residential

SafeCenter
Owosso, MI Part Time
POSTED ON 10/19/2026
AVAILABLE BEFORE 2/16/2027

GENERAL STATEMENT OF DUTIES:

Under the direction of the Shelter Services and Facilities Director, provides a safe environment at the shelter for individuals and their children experiencing domestic and/or sexual violence, establishes effective working relationships with residents, staff, the community and other internal/external human service agencies.

QUALIFICATIONS:

  • Minimum of a high school diploma or equivalent required. Some college courses in social work, human services, psychology, etc. preferred
  • Previous experience and training preferred on the dynamics of domestic violence, its effect on children, sexual assault, and child sexual abuse.
  • Previous experience and training in the provision of supportive services, crisis intervention, and group dynamics.
  • Previous work experience in a 24-hour residential setting preferred.
  • Knowledge and aptitude in computer use.
  • Valid Driver’s License and reliable transportation.
  • Must be committed to the concept of empowering adult and child victims and be able to relate to individuals of diverse cultural and socio-economic backgrounds.
  • Ability to establish effective working relationships with crime victims, law enforcement, prosecutors and other community agencies and members.

DUTIES:

  • Oversees the shelter during scheduled hours, including but not limited to, the following:
  • Maintain shelter security and fire drills as assigned
  • Use of emergency security equipment
  • Document service case notes and record appropriate service units.
  • Maintains cleanliness of facility
  • Answers crisis phone line according to procedure and records all calls on agency database.
  • Receives incoming clients, including but not limited to the following:
  • Prepare client rooms
  • Provide shelter orientation
  • Complete intake file (including releases)
  • Completes client exit interviews.
  • Attends staff meetings and in-service training.
  • Supports established routines and resident responsibilities within the shelter.
  • Assists with client needs, client service plans, and case management plans.
  • Maintains secured and confidential client records.
  • Assists with shopping, food distribution, and keeping pantry organized.
  • As assigned, completes statistical reports as required by agency, funding sources or quality assurance and shelter standards.
  • Ensure shift coverage for scheduled shifts, including participating in the shelter coverage rotation.
  • Provides training, orientation and supervision to volunteers and interns.
  • Documents and sorts in-kind donations.
  • Attends external agency meetings, as assigned.
  • Provides transportation to clients as available.
  • Provides childcare to clients as available.
  • Participates on staff committees, as assigned.
  • Other duties as assigned by Supervisor, Program Director or CEO.

PHYSICAL REQUIREMENTS:

  • Ability to work onsite, not remotely.
  • Ability to lift 5-30 lbs. and push/pull 5-40 lbs.
  • Ability to get on a ladder for cleaning and stocking items.
  • Ability to move about the office/Shelter and be indoors/outdoors as needed for clients, staff, and community member needs.
  • Ability to shovel snow and salt sidewalks in the wintertime.

The physical demands described here are representative of those that must be met in order to

successfully perform the essential functions of the job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Employment is subject to completion and clearance of the following background checks:

  • Fingerprinting
  • MDHHS Central Registry
  • Michigan Sex Offender Registry
  • National Sex Offender Registry

DECLARATION OF NON-DISCRIMINATION/EOE

SafeCenter is an equal opportunity employer and shall not discriminate against its employees or any applicant for employment on the basis of race, national origin, color, sex, disability, religion, age, height, weight, familial status, partisan considerations, or genetic information. Sex-based discrimination includes, but is not limited to, discrimination based on sexual orientation, gender identity, gender expression, sex characteristics and pregnancy.

Schedule: On-Call Employee, Non-Exempt

Hours: 0-40 hours as needed

Hourly Salary: $15.32-$19.55

Worksite: Shelter

Supervisor: Shelter Services & Facilities Director

Pay: $15.32 - $19.55 per hour

Expected hours: 1.0 – 40.0 per week

Work Location: In person

Salary : $15 - $20

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