What are the responsibilities and job description for the Retail Sales Associate position at Safe Ship Specialty Shipping?
Overview
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. In this role, you will be the face of our store, providing exceptional service to our customers while assisting them with their shipping needs. Your ability to communicate effectively and create a welcoming environment will be essential in driving sales and ensuring customer satisfaction.
Duties
- Provide outstanding customer service by greeting customers and assisting with their inquiries.
- Operate the Point of Sale (POS) system for transactions, ensuring accurate cash handling and cashiering.
- Identify Mailing & Shipping service option that best meets customer needs.
- Assist customers with packaging their items to be shipping ready.
- Engage in upselling techniques to maximize sales opportunities while maintaining a positive shopping atmosphere.
- Maintain merchandising standards by organizing displays, stocking shelves, and ensuring products are well-presented.
- Supervise junior staff when necessary, providing guidance and support to foster a collaborative team environment.
- Utilize basic math skills for retail math calculations related to pricing, discounts, and inventory management.
- Exhibit strong phone etiquette when handling customer calls or inquiries.
- Assist with inventory management tasks including stocking shelves and conducting regular stock checks.
- Maintain a clean, organized, and professional workspace
Experience
- Previous experience in retail sales is preferred.
- Familiarity with cash handling procedures and basic math skills is essential.
- Strong communication skills are required, with bilingual abilities considered an asset.
- Experience in supervising staff or leading teams is a plus.
- A background in customer service focused sales roles will enhance your candidacy. Join us as we strive to create an enjoyable shopping experience for our customers while fostering a supportive work environment for our team members. Your contributions as a Retail Sales Associate will play a crucial role in our success!
Job Type: Part-time
Pay: $14.50 - $15.50 per hour
Expected hours: 12 – 16 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15 - $16