Case Manager - Domestic Violence Shelter, Willow

Summary: Domestic Violence Shelter programs offer a comprehensive range of services including counseling, advocacy, intervention, and support to meet the needs of victims and their families.

Responsibilities:

The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following:

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Conducting intakes and assessments with potential residents;
• Working with residents to formulate and maintain relevant, meaningful case plans;
• Developing and maintaining case records that document services provided to residents;
• Providing concrete case management and current, effective resources to residents;
• Advocating on behalf of residents with city agencies and other services providers;
• Meeting regularly with residents to ensure the family is on track with case plans;
• Participating in staff meetings, case conferences, and other meetings as needed;
• Facilitate / Co-facilitate support groups as needed;
• Building service partnerships with related community-based organizations;
• Assisting in the daily operations of the work site; and
• Other duties as assigned.
• This position has recurring access to vulnerable populations

Qualifications:

• A Bachelor Degree in human service or a related field or equivalent experience and training
• Good oral and written communication and computer skills are necessary.
• Knowledge of and sensitivity to domestic violence, child abuse and neglect, and sexual abuse is required.