What are the responsibilities and job description for the Relocation Manager position at Safe Haven Security?
Position Overview As a Relocation Manager with Safe Haven Security, the nation’s largest Authorized ADT Dealer, you play a critical role in helping individuals and families protect what matters most during one of life’s biggest transitions—moving into a new home. You serve as a trusted security consultant, working with new homeowners to design customized ADT smart home and security solutions that fit their lifestyle, budget, and peace of mind. This role blends relationship-building, consultative sales, and community outreach, offering strong earning potential, professional growth, and the opportunity to make a meaningful difference in people’s lives. Key Responsibilities Partner with new homeowners, realtors, builders, and community partners to introduce ADT security and smart home solutionsConduct in-home or virtual consultations to assess property layouts, lifestyle needs, and security concernsDesign and present customized ADT security, automation, and monitoring packagesEducate customers on system features, mobile app functionality, and long-term protection benefitsManage the full customer experience from initial contact through installation and follow-upCoordinate with installation teams to ensure smooth, timely system setupMaintain accurate documentation, customer records, and schedulingBuild long-term relationships through excellent service, follow-ups, and referralsRepresent Safe Haven and ADT with professionalism, integrity, and a customer-first mindset What We’re Looking For Strong communication and interpersonal skillsAbility to build trust quickly and educate customers clearlySelf-motivated, goal-oriented, and comfortable working independentlyProfessional appearance and positive attitudeWillingness to learn security technology and smart home solutionsExperience in sales, customer service, real estate, military, or relocation services is a plus (but not required) What Safe Haven Offers Backing of ADT, the most trusted name in home securityComprehensive training and ongoing mentorshipCompetitive compensation with performance-based incentivesCareer growth opportunities within a nationwide organizationSupportive team culture rooted in Tenacity, Authenticity, Leadership, Drive, and InnovationThe chance to help protect families, homes, and communities every day Why This Role Matters Moving is stressful—security shouldn’t be. As a Relocation Manager, you help turn a house into a safe, protected home from day one. Your guidance provides peace of mind, confidence, and protection when it matters most.Company DescriptionSafe Haven Security, the nation’s largest Authorized ADT Dealer, you play a critical role in helping individuals and families protect what matters most during one of life’s biggest transitions—moving into a new home. You serve as a trusted security consultant, working with new homeowners to design customized ADT smart home and security solutions that fit their lifestyle, budget, and peace of mind.