SENIOR TELLER (Shaw)

SUMMARY:

An experienced member of the team engaged in teller operations, working with other team members to ensure that work is performed in accordance with established policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

·Assists Manager with coaching, motivation and mentoring of teller department in order to meet assigned goals

·Performs as a cash teller when required, assists in the daily opening and closing procedures of the branch, assists tellers when required, approves teller error corrections, assists in resolving member issues.

·Routinely collects cash from all tellers in order to keep cash drawers under specified limits.

·Approves checks and holds on accounts, and provides teller overrides.

·Processes returned checks daily including collections through legal means and charge offs.

·Calculates branch cash needs and initiates orders and deliveries, insures proper vaulting and cash disbursements while ensuring cash limits are not exceeded.

·Responsible for performing required weekly alarm checks and responding to alarm calls as needed.

·Prepares and maintains/submits various reports and logs by required deadlines.

·Performs audits on teller drawers, ATMs, CDMs, recyclers, cash vault and coin vault at designated intervals.

·Initiates service calls on all teller related equipment.

·Assists in training and cross training of other employees.

·Balances coin vault daily and maintains operations of coin machine including daily cleaning of machine.

·Receives and ships coin. Prepares and ships mutilated currency.

·Prepares money, replenishes and balances ATM, CDM and recyclers at designated intervals.

·Researches outages in teller cash and checks.

·Remits money orders.

·Orders needed supplies for the department and/or branch bi monthly.

·Prepares teller work schedule.

·Balances assigned general ledgers.

·Other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be outgoing, enthusiastic, conscientious, group oriented, open to change and be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma; plus one year related experience and/or training; or equivalent combination of education and experience.