What are the responsibilities and job description for the Inside Sales Representative position at Saela Pest Control?
Company Description Saela Pest Control is building a culture grounded in a growth mindset and its Peak Perspective, focused on creating a long-lasting, profitable organization where every role has measurable impact. Team members are encouraged to develop professionally and personally through a workplace that values continuous improvement and learning. The company operates on core principles of Ownership, Mentorship, Proactive Accountability, and an ROI Perspective, which guide daily decisions and long-term goals. Employees are supported in taking initiative, contributing ideas, and achieving sustainable success within a collaborative environment.
Role Description The Inside Sales Representative is a full-time, on-site position based in Orem, UT. This role focuses on engaging inbound and outbound prospects, presenting pest control services, and converting leads into customers through consultative sales conversations. Daily responsibilities include managing sales calls, qualifying leads, following up with prospects, and maintaining accurate records in the CRM system. The Inside Sales Representative will work closely with customer service and operations teams to ensure a smooth onboarding process and high customer satisfaction. The role also involves meeting or exceeding sales targets, handling objections professionally, and continually improving product knowledge and sales techniques.
Qualifications
Role Description The Inside Sales Representative is a full-time, on-site position based in Orem, UT. This role focuses on engaging inbound and outbound prospects, presenting pest control services, and converting leads into customers through consultative sales conversations. Daily responsibilities include managing sales calls, qualifying leads, following up with prospects, and maintaining accurate records in the CRM system. The Inside Sales Representative will work closely with customer service and operations teams to ensure a smooth onboarding process and high customer satisfaction. The role also involves meeting or exceeding sales targets, handling objections professionally, and continually improving product knowledge and sales techniques.
Qualifications
- Candidates should possess strong Inside Sales skills, including confident phone communication and effective closing techniques.
- Candidates should possess Customer Service and Customer Satisfaction skills to build trust, handle concerns, and ensure positive experiences.
- Candidates should possess Lead Generation skills to identify, qualify, and nurture prospective customers.
- Candidates should possess Account Management skills to maintain relationships, manage renewals, and support ongoing service needs.
- Strong verbal communication, active listening, and negotiation skills.
- Ability to work on-site in Orem, UT, in a fast-paced, goal-oriented environment.
- Comfort using CRM or sales software and basic computer applications.
- Previous experience in sales, call center, or related customer-facing roles is preferred but not required.
- High school diploma or equivalent required; additional education or training in business or sales is a plus.