Warehouse Management Systems Coordinator

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as really, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

The Warehouse Management Systems (WMS) Coordinator will coordinate onsite support for the operational team and serve as the subject matter expert for the warehouse management system. This role is responsible for system administration, user support, and process optimization to ensure efficient and accurate warehouse operations.

What you will do:

• Assist in the setup, configuration, and maintenance of the WMS to meet company requirements and operational processes.
• Monitor operational processes and recommend system enhancements or operational changes.
• Provide training for new employees on WMS functionality and offer ongoing support to resolve issues. Create user documentation and guides as needed.
• Act as the first line of support for WMS-related technical issues and escalate complex problems to IT or software vendors.
• Maintain accurate and up-to-date data within the WMS and ticket management system.
• Collaborate with operations leadership, warehouse managers, and IT teams to ensure smooth communication and system performance.
• Support planning, testing, and execution of WMS upgrades and new feature implementations to minimize disruptions.
• Maintain and update spreadsheets, reports, and system forecasts to support operational decision-making.
• Identify opportunities for process improvement and efficiency using WMS capabilities.
• Perform other duties as required or assigned.

Qualifications

Education/Experience:

• High School Diploma or GED required
• 3 years of experience with warehouse management systems
• 2 years in a leadership role with demonstrated success in implementing and managing change

Knowledge, Skills, and Abilities:

• Ability to learn new systems and become a subject matter expert
• Strong organizational, time management, and project management skills
• Ability to multi-task, problem-solve, prioritize, and work under pressure
• Excellent communication skills (oral and written) and ability to present information to stakeholders
• Proficiency in Microsoft Office, including advanced Excel functions
• Ability to collaborate across departments and influence without authority
• Demonstrated ability to thrive in a fast-paced environment while exceeding operational goals

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Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.