What are the responsibilities and job description for the Lead Change Management Consultant position at SADA, An Insight company?
Join SADA as a Lead Change Management Consultant!
We are seeking a seasoned and dynamic Lead Change Management Consultant to be the primary point of contact for our most strategic corporate and enterprise customers. This senior-level role is responsible for leading large-scale technology adoption and transformation programs, ensuring seamless delivery and exceptional client satisfaction. The ideal candidate is a proven leader with a reputation for quality work and a talent for engaging in strategic conversations with C-suite leadership. This is more than a delivery role; it's a mission-critical position focused on driving significant business outcomes for our clients and shaping our internal change management practice.
This is a highly customer-facing role that requires a professional and energetic demeanor. You will be measured by a combination of client feedback, colleague feedback, and meeting collaboratively set quarterly goals. As a key leader, we will build a customized development plan with you, paving the way for future growth into management or advanced consulting tracks. This is an opportunity to lead and shape our evolving practice as we take on bigger challenges and new frontiers in change management, including Artificial Intelligence. Your experience is not just valued—it's essential for us to grow together.
Core Responsibilities & Strategic Impact
This role requires a leader who can operate at a high level, providing both strategic direction and hands-on execution. Your key responsibilities and the direct impact on our organization and clients will include:
We are looking for a candidate who brings a strong, proven track record and the specific experience needed to excel in this demanding environment.
This role may require travel for key implementation dates. We do not send consultants to customer sites for the duration of a project.
About SADA An Insight company
Values: SADA stands for inclusion, fairness, and doing the right thing. From our very beginning, we've championed a diverse workplace where we support and learn from each other, amplifying the impact we make with our customers. We're proud that our teams are composed of contributors who represent a wide array of backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. Our three core values are the foundation of everything we do:
Benefits: Unlimited PTO, paid parental leave, competitive and attractive compensation, performance-based bonuses, paid holidays, generous medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, as well as Google-certified training programs and a professional development stipend.
Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for the last 10 years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200 projects completed, 4000 customers served, 10K workloads, and 30M users migrated to the cloud.
To request reasonable accommodation to participate in the job application or interview process, contact careers@sada.com. SADA complies with federal and state/provincial disability laws and makes reasonable accommodations for applicants and candidates with disabilities.
We are seeking a seasoned and dynamic Lead Change Management Consultant to be the primary point of contact for our most strategic corporate and enterprise customers. This senior-level role is responsible for leading large-scale technology adoption and transformation programs, ensuring seamless delivery and exceptional client satisfaction. The ideal candidate is a proven leader with a reputation for quality work and a talent for engaging in strategic conversations with C-suite leadership. This is more than a delivery role; it's a mission-critical position focused on driving significant business outcomes for our clients and shaping our internal change management practice.
This is a highly customer-facing role that requires a professional and energetic demeanor. You will be measured by a combination of client feedback, colleague feedback, and meeting collaboratively set quarterly goals. As a key leader, we will build a customized development plan with you, paving the way for future growth into management or advanced consulting tracks. This is an opportunity to lead and shape our evolving practice as we take on bigger challenges and new frontiers in change management, including Artificial Intelligence. Your experience is not just valued—it's essential for us to grow together.
Core Responsibilities & Strategic Impact
This role requires a leader who can operate at a high level, providing both strategic direction and hands-on execution. Your key responsibilities and the direct impact on our organization and clients will include:
- Executive-Level Consulting & Leadership: You will facilitate and lead executive workshops and strategic conversations with client leadership, guiding them through the envisioning, planning, and delivery of user adoption and change management programs. You will be the trusted advisor who ensures all work products are customized to the client's specific needs and meet industry standards.
- Strategic Program Delivery: Lead large-scale enterprise transformations, specifically for technology implementations of 20,000 users or more. This includes building and executing comprehensive Stakeholder Engagement, Success Measurement Creation and Tracking, Business Value Use Cases, Organizational Change Impact Analysis, Stakeholder Interview and Assessment, Communication Strategies, Enablement Strategies, and Champions programs.
- Business Development & Scoping: Work closely with the sales team to craft robust proposals and Statements of Work (SOWs) that are both compelling and executable by the change management team. You will also support sales demos and workshops, articulating the role of Change Management in transformation projects.
- Team & Practice Development: Serve as an established leader within our services organization, coaching and mentoring junior team members on best practices. Your success will be measured by your ability to drive successful change for our customers and to support your colleagues in doing the same.
We are looking for a candidate who brings a strong, proven track record and the specific experience needed to excel in this demanding environment.
- Experience:
- Minimum of 8 years of external consulting experience in a Change Management Lead role.
- Demonstrated success leading large-scale enterprise transformations with 20,000 users.
- Previous experience leading teams of Change Managers in a delivery setting (not as a formal supervisor).
- Proven experience leading change management programs tied to technology implementations.
- Previous experience interacting with and presenting to executives.
- Certifications:
- Cloud Digital Leader certification (or ability to obtain within 3 months of hire).
- Google Gen AI Leader certification (or ability to obtain within 3 months of hire).
- PROSCI Change Management certification is highly valued.
- Skills:
- Exceptional verbal and written communication skills.
- Sound business judgment, with the ability to think creatively and problem-solve.
- Strong analytical skills and attention to detail, even under pressure.
- Ability to build trust-based relationships with senior colleagues and customers.
- High proficiency with Google Workspace and other cloud collaboration tools.
- Strong analytical and problem-solving skills, with a focus on delivering tangible results.
This role may require travel for key implementation dates. We do not send consultants to customer sites for the duration of a project.
About SADA An Insight company
Values: SADA stands for inclusion, fairness, and doing the right thing. From our very beginning, we've championed a diverse workplace where we support and learn from each other, amplifying the impact we make with our customers. We're proud that our teams are composed of contributors who represent a wide array of backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. Our three core values are the foundation of everything we do:
- Hunger
- Heart
- Harmony
Benefits: Unlimited PTO, paid parental leave, competitive and attractive compensation, performance-based bonuses, paid holidays, generous medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, as well as Google-certified training programs and a professional development stipend.
Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for the last 10 years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200 projects completed, 4000 customers served, 10K workloads, and 30M users migrated to the cloud.
To request reasonable accommodation to participate in the job application or interview process, contact careers@sada.com. SADA complies with federal and state/provincial disability laws and makes reasonable accommodations for applicants and candidates with disabilities.
