Lead Facilities Technician

Facilities & Operations Department Mission

The Facilities & Operations Department supports the Sacramento Zoo’s mission through the care, upkeep, and enhancement of physical infrastructure, utilities, and campus functionality. The department plays a critical role in animal welfare, staff operations, guest experience, and organizational sustainability.

Position Summary

The Lead Facilities Technician (LFT) is a working lead and second‑in‑command to the Senior Manager of Facilities. The LFT performs hands‑on, multi‑trade maintenance while coordinating daily workflow, project planning, and tracking across the Zoo’s 14‑acre campus. This role provides on‑the‑ground direction, resolves urgent issues, supports safe, high‑quality work, and may act in charge during the Senior Manager’s absence.

Responsibilities: Core Duties

· Coordinate daily assignments and priorities while performing hands‑on maintenance and repairs across the Zoo.

· Support core Facilities functions including HVAC, plumbing, electrical, carpentry, welding/metalwork (as qualified), and grounds work.

· Fill in for the Senior Manager as acting‑in‑charge when needed to maintain operational continuity and communication.

· Assist with capital project planning and execution; sequence work, track status, and support close‑out.

· Operate trucks, tractors, forklifts, aerial lifts, and power tools safely and effectively (training provided as needed).

· Perform preventive maintenance and inspections on infrastructure and equipment; update records in CMMS.

· Conduct supply and material runs; maintain tools, vehicles, and work areas in clean, safe condition.

· Collaborate with Animal Care to ensure safe and respectful work near habitats and in public areas.

· Assist with event setups, site restoration, and temporary infrastructure.

· Work in all weather conditions and be available for emergency response or after‑hours needs as required.

Responsibilities: Project and Team Support

· Lead day‑to‑day workflow: communicate task status, adjust resources, and help remove roadblocks to keep work moving.

· Provide field‑level coaching, share best practices, and model professionalism, punctuality, and safety‑first behaviors.

· Support vendor/contractor coordination, scheduling, escorts, and quality verification.

· Maintain accurate logs and records for work orders, inspections, and projects; help compile simple reports and KPIs.

· Provide constructive field feedback on site logistics, safety considerations, and workflow efficiency.

· Coordinate and communicate effectively with the Senior Manager, department managers, and cross‑department partners.

Skills and Abilities

· **Leadership & Coordination:** Able to organize daily assignments, set priorities, and guide technicians without formal supervisory authority.

· **Technical Proficiency:** Strong knowledge of tools, equipment, and techniques used in facility maintenance, including carpentry, plumbing, electrical systems, mechanical repair; welding skills preferred.

· **Planning & Tracking:** Comfortable with CMMS, checklists, schedules, and basic project trackers; attentive to documentation and follow‑through.

· **Problem Solving:** Assesses issues in real time and applies practical, safe, and minimally disruptive solutions.

· **Team Collaboration & Communication:** Communicates clearly with peers, vendors, and managers; contributes to a respectful, solutions‑focused culture.

· **Safety Awareness:** Models appropriate PPE usage and follows all protocols (e.g., LOTO, hot work, confined space) particularly near animal habitats and public areas.

· **Time Management:** Manages time effectively and completes assignments with appropriate urgency and detail.

· **Physical & Environmental Tolerance:** Performs physical labor outdoors in all weather conditions, including lifting, climbing, and prolonged standing or movement.

· **Customer Service Orientation:** Treats guests, colleagues, and volunteers with professionalism and courtesy; supports a positive visitor experience through reliable operations.

Requirements

· Minimum of five (5) years paid experience in facilities maintenance (e.g., carpentry, plumbing, HVAC, welding, electrical); prior lead experience preferred.

· High school diploma or GED required; trade school or technical training preferred.

· Valid California Driver’s License with a clean record required.

· Ability to lift and carry up to 50 pounds.

· Comfortable working outdoors in varied weather and around live animals.

· Familiarity with basic safety standards, PPE use, and maintenance procedures; additional safety certifications preferred.

Pay: $30.00 - $34.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $30 - $34