What are the responsibilities and job description for the Member Services Representative - Full-Time position at Saco Valley Credit Union?
Description
Summary of Role:
Saco Valley Credit Union, a 2025 Best Place to Work in ME, seeks to add a new team member to our Member Services team. This Full-Time Member Services Representative will primarily float between our two Saco branches to assist in day-to-day branch operations. The Member Representative provides direct support by developing and maintaining relationships with our current and potential future members. This role is member-focused and is responsible for transactions, resolving account problems, and providing assistance and information regarding other products and services of the Credit Union. The Member Services Representative will exercise good judgment in various situations, use superb communication, administrative, and organizational skills, and balance multiple competing priorities. This position requires professionalism, flexibility, initiative, and great teamwork.
Schedule
Monday thru Friday, occasional Saturdays with pay differential.
Benefits
Saco Valley Credit Union offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. We offer health, dental, 401K, paid holidays, vacation, sick time, life insurance, and other great benefits.
Requirements
Preferred Education/ Experience:
This position operates in an office environment and may require:
Employment Opportunity
SVCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.
Summary of Role:
Saco Valley Credit Union, a 2025 Best Place to Work in ME, seeks to add a new team member to our Member Services team. This Full-Time Member Services Representative will primarily float between our two Saco branches to assist in day-to-day branch operations. The Member Representative provides direct support by developing and maintaining relationships with our current and potential future members. This role is member-focused and is responsible for transactions, resolving account problems, and providing assistance and information regarding other products and services of the Credit Union. The Member Services Representative will exercise good judgment in various situations, use superb communication, administrative, and organizational skills, and balance multiple competing priorities. This position requires professionalism, flexibility, initiative, and great teamwork.
Schedule
Monday thru Friday, occasional Saturdays with pay differential.
Benefits
Saco Valley Credit Union offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. We offer health, dental, 401K, paid holidays, vacation, sick time, life insurance, and other great benefits.
Requirements
Preferred Education/ Experience:
- Six months to two years of similar or related experience.
- A high school diploma or GED.
- High level of regard for trust and confidentiality.
- Excellent written and verbal communication skills with the ability to communicate respectfully with all personality styles.
- Ability to work collaboratively with employees, members, and other entities, developing and maintaining positive relationships.
- Strong computer and general office equipment knowledge, and willingness to learn new technology.
- Ability to deal with multiple, changing priorities and interruptions in a multi-faceted work environment.
- Excellent organizational skills and attention to detail, including the ability to organize time effectively and remain flexible to meet competing demands.
This position operates in an office environment and may require:
- Prolonged periods of working at a computer and remaining in a stationary position.
- Frequently moving about the office.
- Travel between Saco and Waterboro branch locations.
Employment Opportunity
SVCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.