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Medical Front Office - Patient Service Specialist

Saco Bay Orthopaedic & Sports Physical Therapy
Buxton, ME Full Time
POSTED ON 4/14/2026 CLOSED ON 5/13/2026

What are the responsibilities and job description for the Medical Front Office - Patient Service Specialist position at Saco Bay Orthopaedic & Sports Physical Therapy?

Overview

Position:Â

Patient Service Specialist

Location:

Buxton

, ME

Type Of Employment

FulltimeÂ

Schedule

Weekdays

  • 7am to 3:30pm or 10:30am to 7pm

Compensation

Starting at $18/hour (Pending experience)Â

When patients enter our outpatient physical therapy center in Buxton

we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Â

Why Join Us: (benefits for full-time at 32 hours/week)

  • Start StrongOur mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!Â

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

  • High School Diploma/GED required

Preferred Qualifications

  • 1 Year of Front Desk Experience
  • Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Salary.com Estimation for Medical Front Office - Patient Service Specialist in Buxton, ME
$123,031 to $167,965
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