CCWIS Training Lead

CCWIS Training LeadLocation: RemoteSalary: $90-130kSabot Consulting seeks a Training Lead / Learning Experience Designer to build and run a role-based training program for Washington State DCYF’s multi-year CCWIS modernization. You’ll lead training needs assessment, design curricula and micro-learning, coordinate LMS tracking, and operationalize train-the-trainer and post-go-live reinforcement—aligned with business process transformation, readiness insights, and phased releases. Responsibilities: Lead the Training Needs Assessment in alignment with business process work; define modalities, role-based focus areas, and audience tailoring.  Translate findings into role-based curricula (caseworkers, supervisors, support staff), aligned to workflows and system functionality.  Participate in pilot sessions/workshops to validate materials; incorporate feedback into iterations.  Use readiness assessments and impact analyses to target “readiness labs” (hands-on practice, sandbox walkthroughs) for high-impact roles and scenarios.  Produce role-based job aids, reference guides, FAQs, and coaching guides; keep artifacts current across phases.  Leverage the interactive change-impact heat map to prioritize just-in-time support and reinforce “what’s changing/what to do.”  Build and deliver train-the-trainer programs for agency trainers, super-users, and change champions; provide facilitation guides and practice labs.  Equip leaders and champions to reinforce adoption with localized practice and coaching.  Capture lessons learned on training effectiveness each phase; feed improvements into future waves.  Deliver knowledge transfer artifacts (job aids, coaching guides, reference guides) and ensure receiving teams are ready to own and update them.  Manage to DED/DAD expectations (acceptance criteria, reviewers, schedules, walkthroughs) for all training deliverables.Must Have: 7 years enterprise training / learning experience design, with ADDIE and Agile learning practices; familiarity with government LMS environments.  Demonstrated success building role-based learning paths for CCWIS (or SACWIS) caseworkers, supervisors, and support staff.  Tools: Articulate 360 / Captivate, Microsoft 365, and major LMS platforms. Strong alignment skills across OCM, SI, and agency partners; experience working in multivendor environments.  Excellent facilitation and communication skills across executive, supervisory, and front-line audiences. Nice to Have:Experience coordinating training during phased rollouts and dual-system transitions.  Exposure to Lean/continuous improvement methods to translate process changes into learning.  Familiarity with readiness KPIs and integrating survey/listening-session feedback into learning plans.  About Us: Sabot Consulting is a management consulting company focused on providing technical and management consulting to IT executives and managers in strategic, operational, and project-based practice areas. Our focus on providing expert staff that have the knowledge, experience, and professionalism to engage the client at all levels is the key to our success. Powered by JazzHRgfgNTNgknG

Salary : $90,000 - $130,000