CCWIS Subject Matter Expert

CCWIS Subject Matter Expert
Location: Remote 
Salary: $90-140k

Sabot Consulting seeks a CCWIS Subject Matter Expert to guide a large, multi-year Organizational Change Management (OCM) engagement supporting a CCWIS modernization. The SME will translate CCWIS policy and practice into pragmatic, adoption-focused strategies, ensuring OCM deliverables are accurate, federally compliant, role-based, measurable, and synchronized with the System Integrator schedule and phased rollouts. This role mitigates program risk by anchoring decisions to CCWIS requirements, CAR expectations, and child welfare operational realities.  

Responsibilities:
 

• Serve as CCWIS policy/practice authority in OCM governance; advise on decision-rights, escalation paths, and cross-vendor coordination. 

• Define CCWIS-aware OCM KPIs and data sources; review dashboard and status content for accuracy and risk signals. 

• Identify CCWIS-specific risks, resistance patterns, and mitigations; contribute to the risk register and attend risk reviews. 

• Align OCM work breakdown/schedule dependencies with SI milestones and module releases.  

• Identify high-impact processes per rollout plan; ensure current-state maps capture policy, roles, handoffs, ancillary systems, and pain points. 

• Guide future-state design so workflows align with CCWIS capabilities and ACF expectations; apply Lean methods. 

• Define role-based transition and training implications (including dual-system periods with FamLink). 

• Review and tailor communications/job aids by role and phase; set sustainment/monitoring criteria.  

• Contribute CCWIS content to the enterprise OCM Plan; facilitate leadership alignment on responsibilities. 

• Define post-go-live sustainment strategies (communities of practice, coaching, refresher enablement) and adoption metrics. 

• Prepare inputs to CCWIS Assessment Review (CAR) recommendations and compliance-relevant materials. 

• Capture success stories/case studies tied to measurable outcomes.  

Must Have:
 

• 10 years in child welfare systems modernization (CCWIS/SACWIS/adjacent), with direct experience translating ACF guidance into business process and change adoption strategies. 

• Demonstrated success partnering with OCM and SI teams on multi-phase, multi-vendor programs in a public sector environment. 

• Expertise in stakeholder segmentation, change impact/readiness assessment, role-based communications, change champion networks, and sustainment planning. 

• Strong command of casework operations (intake, investigations, ongoing case management, placement/licensing, provider management, court, fiscal touchpoints) and how system changes affect them. 

• Proven ability to shape KPIs/dashboards for adoption, readiness, communications effectiveness, and process adherence. 

• Excellent facilitation skills across executive, supervisory, and front-line audiences; culturally responsive and trauma-informed engagement. 

• Superior writing and review skills for plans, heat maps, DEDs/DADs, playbooks, and CAR-related recommendations.  

Nice to Have:
 

• Prior CCWIS implementation experience for a state agency (policy to practice, phased rollouts, dual-system transitions). 

• Experience contributing to CCWIS Assessment Review (CAR) evidence, narratives, or remediation planning. 

• Lean/Six Sigma exposure for service/process redesign; familiarity with LMS alignment and role-based training design. 

• Human-centered, accessible content practices; experience serving tribal partners and external provider ecosystems. 

• Master’s in Public Administration, Social Work, Information Systems, or related field.
• Prosci/CCMP a plus. 

About Us: Sabot Consulting is a management consulting company focused on providing technical and management consulting to IT executives and managers in strategic, operational, and project-based practice areas. Our focus on providing expert staff that have the knowledge, experience, and professionalism to engage the client at all levels is the key to our success.
 

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