Store Associate

STORE ASSOCIATE

JOB SUMMARY: Conduct REALTORS Store operations

DEPARTMENT: Administration

DUTIES AND RESPONSIBILITIES

• Assist members with inquiries and purchases.
• Promote REALTORS® Store through all available media, i.e. flyers, website, e-mail.
• Maintain accurate inventory using RAMCO system and perpetual manual counts.
• Maintain adequate stock of inventory and reorder as necessary.
• Verify accuracy of all inventory merchandise received.
• Maintain comprehensive, indexed inventory and sales activity reports files
• Display merchandise in an attractive manner.
• Be familiar with all REALTOR Store products/services.
• Identify new products for the Store
• Create promotional flyers for distribution at SABOR events.
• Maintain cash drawer balance.
• Secure store daily

SUPERVISORY RESPONSIBILITIES

• None

REQUIREMENTS AND QUALIFICATIONS

• Prior experience in retail/customer service environment
• Ability to provide accurate information in a fast-paced environment
• Excellent communication skills
• Ability to work in a team environment
• Proficient in adapting to new technologies
• Working knowledge of Microsoft Office Products

COMPETENCIES

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and on budget; Manages project team activities.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
• Additional remarks regarding work environment: Some travel to state and NAR meetings may be required.
• Specialized equipment, machines, or vehicles used:  Must have reliable transportation.

Work Location: In person