Outreach Coordinator | Longview

Job scope: This Outreach Coordinator position is the focal person providing Information and Referral (I&R) to callers and walk-ins for the 14-county service area. I&R services include: 1) excellent customer service; 2) linkage to appropriate long-term services and supports; 3) linkage to other local community resources; 4) concurrent data entry into the tracking system; 5) completion of Long Term Services and Supports (LTSS) screen, as prerequired; 6) maintain/update regional resource database; and 7) assist persons with Your Texas Benefits portal through the Community Partners Program.

This position will work in conjunction with the other Outreach Coordinator to ensure that the East Texas ADRC meets it's obligations to the community, as outlined in the Statement of Work. This position will assist in attending the numerous outreach events that occur within the 14-county service area. As the I&R focal person, this position must have excellent phone etiquette skills. The position will assist with other duties, as assigned.

Education/licensure: High School diploma with 2 years' experience with community engagement/outreach activities is required. Bachelor's Degree preferred. Strong verbal and written communication skills required. Strong public speaking skills required.

Current valid driver's license in state of residence.