Complex Care Specialist

Make a difference behind the scenes-join our team and help support compassionate care in communities across the company

Advantages:

• Make a Difference – Ensure financial stability that supports quality resident care.

• Comprehensive Benefits – Health, dental, vision, and retirement plans.

• Generous PTO – Work-life balance with paid time off and holidays.

• Team-Oriented Culture – Work with dedicated professionals who value excellence.

• Stability – Join an organization with a proven track record in skilled nursing care.

Benefits and Perks*:

• Benefit eligibility the first of the month following 30 days

• Comprehensive benefit packages including medical, dental, and vision, and more. Health Savings Account available with employer contribution.

• 401K through Fidelity

• Employer-paid life insurance (FT employees)

• Robust Employee Assistance Program

• Generous Paid Time Off (PTO)

• Educational, leadership, and tuition opportunities

• Various discount programs offered, including discounted childcare programs through Kindercare

• Wellness programs offered through WebMD

• Employee recognition programs

• Culture of employees creating an IMPACT!

Position Summary:

The primary duty of the Complex Care Specialist is to perform work directly related the functional area of insurance and compliance, particularly with respect to the oversight and management of managed care insurance and value-based programs implemented within the skilled nursing communities. The Specialist will navigate numerous systems, build relationships with many departments, and work directly with Communities and insurance plans. The Specialist will assist with monitoring, teaching, and training relative to Complex Care insurance products, providing regular onboarding and resident eligibility, as well as assisting with the evaluation, communication, and implementation of Complex Care insurance products, including its usage and/or potential growth within certain Communities.

Education/Qualifications:

• Undergraduate Degree or equivalent experience in a related field.

• A minimum of five (5) years’ experience in the long-term care or insurance field and an understanding of nursing home reimbursement, Medicare advantage plans, as well as ISNP is preferred.

• Must have the ability to travel.

Shift & Wage:

• Full-Time Opportunity Available

• Shifts Needed: Varies

• Salary $70,000 - $90,000 annually

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  Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.