Customer Service

Job Summary

We are seeking a dynamic and dedicated Customer Service professional to join our team! In this vital role, you will serve as the first point of contact for our clients and visitors, providing exceptional support and ensuring smooth daily operations. Your energetic approach and organizational skills will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop your administrative and customer support expertise while making a meaningful impact on our community.

Responsibilities

• Greet visitors and clients warmly at the front desk, establishing a friendly and professional atmosphere
• Manage multi-line phone systems to handle incoming calls promptly, directing inquiries to the appropriate departments
• Provide outstanding customer service by addressing questions, resolving issues, and offering helpful information
• Maintain accurate data entry records using productivity software such as Microsoft Office, Google Workspace, and QuickBooks
• Support office management tasks including filing, proofreading documents, calendar management, and organizing appointments
• Assist with clerical duties such as photocopying, faxing, filing, and managing office supplies
• Handle administrative support tasks like bookkeeping, invoice processing, and basic record keeping with attention to detail

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Experience with data entry, filing systems, and clerical procedures in an office environment
• Excellent phone etiquette with the ability to manage multi-line phone systems efficiently
• Bilingual abilities are highly valued to serve diverse client needs effectively
• Familiarity with QuickBooks for bookkeeping and basic financial transactions
• Outstanding organizational skills with the ability to prioritize tasks and manage time effectively
• Previous experience in front desk or medical/dental receptionist roles is a plus
• Technical proficiency in office management software and productivity tools
• Strong typing skills with attention to accuracy; proofreading capabilities are beneficial
• Customer service experience demonstrating patience, professionalism, and problem-solving skills
• Knowledge of office management procedures including calendar management and personal assistant tasks

Join us in delivering exceptional service while advancing your administrative career! This position offers a vibrant work environment where your organizational talents and customer support skills will shine. We value energetic team players committed to creating positive experiences for everyone they serve.

Pay: $23.10 - $27.82 per hour

Work Location: In person

Salary : $23 - $28