Business Manager

Location: Portland, Maine (office-based) with occasional travel up to 2 hours radius for client admissions and supervision

Hours: 32 hours/week (full-time, flexible schedule)

Compensation: $18–$20/hour plus mileage reimbursement for field work

SaaS Home Care LLC is a licensed personal care and home health agency in Maine. We are seeking a Business Manager to oversee daily operations, support growth initiatives, and ensure compliance with Maine supervision regulations. This role is primarily office-based, but requires occasional travel within a 2-hour radius for client admissions and on-site supervision of direct care employees. The ideal candidate is proactive, organized, and capable of managing administrative and field responsibilities independently.

• Conduct client admissions within a 2-hour radius of the office
• Perform on-site supervision of direct care staff in compliance with Maine regulations:
• On-site supervision at least once every 30 days for each employee during the first 3 months of employment
• Observe services, assess competency, and address any issues
• Document supervisory visits, including:
• Services observed
• Competency issues noted
• Action plan to resolve issues
• Interview with client/legal representative regarding satisfaction and service plan adherence
• Complete annual performance reviews for direct care staff
• Manage scheduling, billing, payroll, and compliance
• Maintain accurate client and caregiver records
• Support recruitment and onboarding of new caregivers
• Identify opportunities to grow the client base
• Recommend and implement process improvements to enhance operations

• Ensure all direct care employees receive required on-site supervision and documentation
• Conduct at least 4 client admissions per week
• Complete weekly caregiver supervision for all active clients beyond initial 3-month period as needed
• Maintain 100% compliance with Maine state regulations
• Ensure administrative accuracy and resolve client/caregiver issues within 24–48 hours
• Submit weekly operational reports to the owner

• Must meet supervisory regulatory requirements:
• License in good standing as LPN or RN, or
• Completion of Department-approved personal care services course plus 1 year experience, or
• Registered as CNA, or
• Minimum 5 years combined education/experience in related field
• 2 years experience in home care operations, healthcare management, or business operations
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficient with technology for scheduling, billing, and reporting
• Reliable transportation for travel within a 2-hour radius

• Full-time, 32 hours/week
• Office-based with occasional travel for admissions and supervision
• Compensation: $18–$20/hour plus mileage reimbursement for field work
• Benefits: 100 hours PTO per year (based on full-time), usable for vacation or cash-out
• Potential for pay increase after 90 days