Senior Business Analyst – Provider Management

Senior Business Analyst – Provider Management

Location: Harrisburg, PA (On-site several days per week strongly preferred)

About Us:

Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com.

Why S2Tech?:

• Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
• 25 years providing IT and Business services to private customers and government programs throughout the United States
• Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses  
• Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance
• Offer competitive pay and a range of benefits, including:
• Medical / Dental / Vision Insurance – insurance premium assistance provided
• Additional Insurance (Life, Disability, etc.)
• Paid Time Off
• 401(k) Retirement Savings Plan & Health Savings Account
• Various training courses to promote continuous learning
• Corporate Wellness Program
• Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals

Job Overview:

We are seeking experienced Senior Business Analysts to support the Pennsylvania Medicaid Management Information System (PA MMIS) program, with a primary focus on Provider Management Module (PMM). This role is heavily focused on business analysis and requirements development, working closely with state stakeholders, business teams, and technical teams to define, refine, and validate business needs across complex Medicaid workflows. Candidates must bring strong domain expertise, executive presence, and the ability to translate business needs into clear, actionable requirements.

Responsibilities:

Business Analysis & Requirements Development (Primary Focus)

• Lead requirements gathering, analysis, and documentation for MMIS Provider Management
• Translate business needs into clear, structured, and testable functional requirements using standard methodologies (e.g., Actor–Action–Outcome)
• Conduct gap analysis (current vs. future state) and recommend solution approaches
• Ensure requirements traceability, validation, and alignment throughout the SDLC
• Support change impact analysis, defect triage, and resolution activities as needed
• Partner with technical and QA teams to ensure requirements are fully understood and implemented correctly

Note: While familiarity with test artifacts is expected, this role is not testing-heavy and is primarily focused on requirements.

Stakeholder Engagement & Facilitation

• Facilitate Joint Application Design (JAD) sessions and working sessions with business and technical stakeholders
• Engage effectively with state leadership, program stakeholders, and cross-functional teams
• Communicate complex business and technical concepts clearly to diverse audiences
• Drive alignment across stakeholders and ensure requirements reflect business priorities

Leadership & Strategic Contribution

• Demonstrate strategic thinking by anticipating downstream impacts of requirements decisions
• Identify and proactively manage risks, issues, and dependencies
• Operate as a self-starter, capable of working independently while contributing to team objectives
• Support program-level goals and ensure alignment with broader MMIS initiatives

Required Qualifications:

• Strong experience as a Business Analyst on MMIS/MES or Medicaid systems
• Direct experience with Provider Management Modules (PMM) is required
• Deep understanding of Medicaid business processes and policy-driven systems
• Proven experience with:
• Requirements gathering and documentation
• SDLC processes and methodologies
• Gap analysis and solution validation
• Demonstrated ability to lead stakeholder sessions and interact with senior leadership
• High degree of professionalism, accountability, and integrity

Technical & Tool Proficiency:

• Strong understanding of the Software Development Life Cycle (SDLC)
• Experience translating requirements into downstream artifacts (e.g., use cases, test scenarios)
• Proficiency with:
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Azure DevOps (ADO) or similar tools

S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.