What are the responsibilities and job description for the Integration Solutions Specialist Co-Op position at S2 Global?
Overview
S2 Global is seeking a Co-Op student to join our Enterprise Solutions team as an Integration Solutions Specialist. In this role, you will support customer proposals and assist clients in adopting our integration software products and services. As a goal-oriented client representative, you will utilize available tools and data to effectively bridge the gap between customers and our internal teams.
We believe people and goods should travel efficiently and arrive safely. By building innovative screening solutions, we help organizations achieve breakthrough improvements in security. With our intelligent platform, we deliver integrated inspection services to transform connectivity between stakeholders and unleash the power of data sharing, accelerating secure trade, transport, and events.
Responsibilities
We offer an environment where innovation and technical excellence are highly valued. If you are passionate about thought leadership in the inspection security field, we are eager to speak with you.
Please review our benefits here: Life at OSI
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veteran Know Your Rights
Poster Link
https://www.eeoc.gov/sites/default/files/2023-06/22- 088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
S2 Global is seeking a Co-Op student to join our Enterprise Solutions team as an Integration Solutions Specialist. In this role, you will support customer proposals and assist clients in adopting our integration software products and services. As a goal-oriented client representative, you will utilize available tools and data to effectively bridge the gap between customers and our internal teams.
We believe people and goods should travel efficiently and arrive safely. By building innovative screening solutions, we help organizations achieve breakthrough improvements in security. With our intelligent platform, we deliver integrated inspection services to transform connectivity between stakeholders and unleash the power of data sharing, accelerating secure trade, transport, and events.
Responsibilities
- Support S2 Global’s proposal team in generating proposal content.
- Earn trust and build relationships with S2 Global’s customers.
- Monitor assigned customer activity related to the S2 Global product and services.
- Work with cross-functional teams to meet client needs successfully and deliver the expected results of our clients.
- Work to retain S2 Global clients by ensure we’re delivering expected results for successful agreement renewals.
- Serve as the primary contact for implementation, onboarding, and training.
- Conduct market research to identify customer needs and emerging industry trends.
- Promote additional S2 Global’s products and services that would benefit client’s goals and needs.
- Qualify upsell and cross-sell opportunities and move them in a full sales cycle to close.
- Monitor adoption rate, retention rate, customer satisfaction scores, churn rates, and other relevant metrics.
- Work closely with internal cross-functional teams to deliver client results.
- Update and manage Customer Resource Management (CRM) tool as required.
- Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
- Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
- It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
- Duties may be modified or assigned at any time to meet the needs of the business.
- Currently enrolled in a bachelor’s program in business, marketing or other related fields.
- Experience with proposals.
- Detailed and goal-oriented mindset.
- High emotional intelligence and empathy skills.
- This position requires up to 5% travel, including international destinations.
- Proven ability to operate within a global, fast paced and dynamic environment consistent within a growing global company.
- Must be well organized, a self-starter, possess diligent follow-through capabilities, as well as strong soft skills.
- Experience with setting up CRM systems a plus.
- Spanish speaking is a plus.
- Ability to get a US Government Clearance is a plus.
We offer an environment where innovation and technical excellence are highly valued. If you are passionate about thought leadership in the inspection security field, we are eager to speak with you.
Please review our benefits here: Life at OSI
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
Equal Opportunity Employer - Disability and Veteran Know Your Rights
Poster Link
https://www.eeoc.gov/sites/default/files/2023-06/22- 088_EEOC_KnowYourRights6.12ScreenRdr.pdf
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
