ServiceNow Technical Architect / Senior Consultant:

Overview

We are seeking a dynamic and highly skilled ServiceNow Technical Architect / Senior Consultant to lead the design, development, and implementation of enterprise ServiceNow solutions. This role offers an exciting opportunity to drive digital transformation initiatives by leveraging deep expertise in ServiceNow platform architecture, integrations, and best practices. As a key member of our team, you will collaborate with clients and cross-functional teams to deliver scalable, innovative solutions that optimize IT service management, automate workflows, and enhance overall operational efficiency. Your energetic approach and technical mastery will empower organizations to unlock the full potential of their ServiceNow investments.

Responsibilities

• Lead the end-to-end architecture design and technical implementation of ServiceNow solutions aligned with client requirements and industry standards.
• Collaborate with stakeholders to gather detailed requirements, translate business needs into technical specifications, and develop comprehensive system design documents.
• Develop custom applications, integrations, and automation workflows within ServiceNow using JavaScript, REST APIs, SOAP, and other web services protocols.
• Design scalable system architectures incorporating cloud computing principles, cloud infrastructure (AWS, Azure), and distributed systems for high availability and performance.
• Implement best practices for ServiceNow configuration, including CMDB (Configuration Management Database), incident management, change management, and service catalog modules.
• Integrate ServiceNow with external enterprise systems such as Salesforce, Oracle, Microsoft SQL Server, MongoDB, and other third-party applications via APIs or web services.
• Drive continuous improvement through DevOps automation practices including version control (Git), CI/CD pipelines (Jenkins), and automated testing frameworks.
• Provide technical leadership in Agile software development environments by participating in sprint planning, code reviews, and system testing to ensure quality deliverables.
• Mentor junior team members on system architecture design principles, coding standards, and best practices for scalable application development.

Experience

• Proven experience as a ServiceNow architect or senior consultant with a strong track record of delivering complex enterprise solutions across diverse industries.
• Deep understanding of ServiceNow platform capabilities including ITSM modules, custom application development, integrations (REST/SOAP), and scripting (JavaScript).
• Extensive knowledge of cloud architecture concepts such as cloud infrastructure deployment (AWS/Azure), microservices architecture (Docker/Kubernetes), and scalable distributed systems.
• Hands-on experience with enterprise integration tools like WCF (Windows Communication Foundation), Weblogic servers, JBoss middleware platforms, and API management.
• Familiarity with modern front-end frameworks such as Angular, React.js, Ember.js or Ext JS for developing user interfaces within ServiceNow or related portals.
• Strong background in software development methodologies including Agile/Scrum practices and SDLC (Software Development Life Cycle).
• Proficiency in database technologies such as SQL Server, MySQL, Oracle Database, MongoDB along with NoSQL data stores like DynamoDB or Cassandra.
• Knowledge of system design for high availability and disaster recovery in cloud environments; experience with DevOps tools like Jenkins, Ansible, Maven for automation workflows.
• Excellent problem-solving skills combined with effective communication abilities to articulate technical concepts clearly to non-technical stakeholders.

Join us to shape innovative enterprise solutions that harness the power of ServiceNow’s platform! Your expertise will help organizations streamline operations while advancing your career in a vibrant environment committed to technological excellence and continuous growth.

Pay: $117,811.98 - $141,881.09 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $117,812 - $141,881