Community Mortgage Lender

Work Location:

East Falls

4341 Ridge Ave, Philadelphia, PA 19129

Oregon Pike

1683 Oregon Pike, Lancaster, PA 17601

Work Hours:

Monday - Friday

8:00am - 5:00pm

Additional hours as needed to fulfill the needs of the department.

Function: The Community Mortgage Lender establishes and maintains relationships with community-based organizations, Realtors, and government agencies which result in lending opportunities to ensure full compliance with the Community Reinvestment Act.

Duties and Responsibilities:

• Sells and originates Community Reinvestment Act (CRA) mortgage loans in an assigned community market serving low to moderate income borrowers. Maintains 50% of business as CRA eligible.

• Establishes and enhances the Bank's community presence by:

  • Participating in trade shows, conferences, seminars, and related events

  • Meeting and interacting with various housing agencies and governmental entities focused on CRA initiatives

  • Conducting multiple first-time home buyer seminars annually to educate potential clients throughout the Bank's footprint

  • Organizing customer appreciation events, seminars, and conference calls

  • Creating strategic partnerships with non-profit organizations with down payment assistance programs

• Develops and expands referral sources to regularly generate new CRA mortgage loans and S&T products

  • Meets local Realtors, Brokers, builders, developers, and other centers of influence to establish relationship

  • Participates in CRA events, meetings, and forums

• Acts as key educational resource on affordable products, guidelines, and outreach. Develops a library of CRA resources and provides job-specific training and communication to enterprise-wide lending staff guiding Fair Lending regulations.

• Maintains a proficient knowledge of products, processes, guidelines, and regulatory requirements in conjunction with mortgage regulations, CRA, and Bank policies and practices.

• Serves as customer advocate and enters complete and accurate loan mortgage applications by:

  • Delivering exceptional levels of customer service by responding to customers quickly and following up with borrower(s) and Realtors throughout the loan process.

  • Preparing supporting materials including pertinent financial and credit data and ensures documentation is completed in accordance with regulatory compliance

  • Submitting completed application package to Retail Mortgage Lending for processing within 48 hours

  • Maintaining communication with processors and underwriters as to status of loan.

  • Following up on information and documentation required for processing and closing conditions

• Assists in the development of new products to ensure the Bank's lending programs are designed to enable communities to purchase business and build financial security. Monitors market area for interest rates and products. Assists in coordinating product development and marketing efforts to realtors.

• Cross-sells other Bank products and services. Refers new customers to Branch Managers for additional services with a focus on deposit franchise.

• Maintains a good working relationship with all bank employees. Demonstrates the ability to work independently. Works as a team player to contribute to the success of the department and in turn the organization.

• Requires S.A.F.E. Act certification. Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. This registration must be maintained annually in accordance with the S.A.F.E. Act.

• Performs additional duties as required.

Education:

Requires a high school diploma or equivalent plus specialized training or two-year degree. NMLS certification and annual maintenance required to originate loans. Proof of registration and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act.

Experience:

Five to ten years general business experience and two to five years specialized experience required including knowledge of CRA and down payment assistance programs. A strong knowledge and sales background supports success in the origination of mortgages.

Physical Demands:

Operates a keypad device: 60-70% of the day; travels occasionally to alternate work locations. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Primary parts of the body include finger, thumb, and hand. Standing required 10-20% of the day; sitting 60-70%; and walking 10% of the day. Routinely lifts 10 pounds 10-20% of the day. Specific vision requirements include close vision of 18"-20" for computer work and travel. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range: