Community Manager

S & S Property Management, Inc. is a full-service property management company specializing in the management of multi-family apartment buildings in Fullerton, California.

We have an exciting opportunity for a motivated, reliable, and experienced Community Manager to lead on-site operations, including direct oversight of property staff, on a 250-unit community in Fullerton, CA . We offer a competitive salary, including commissions, and exceptional benefits: comprehensive medical, dental, vision, 401k plan, paid holidays, vacation days, sick days, housing discount and much more.

ESSENTIAL FUNCTIONS AND DUTIES – Responsibilities include, but are not limited to:

Operations:

· Provide strong, organized and effective leadership in a fast-paced environment.

· Lead, supervise, and coordinate the daily activities of office staff.

· Work with maintenance supervisors to ensure work orders are satisfactorily addressed in a timely fashion and vacant unit turns are delivered on schedule and to Company standards.

· Effective understanding of leasing office and maintenance operations of an apartment community

· Ensure resident files and Yardi data are maintained and accurate

· Ensure prospective Residents (via telephone or in person), determine their needs and preferences, professionally present community and apartments

· Assist Prospective Residents complete lease applications, process verifications, and notify Prospective Residents of the results

· Respond to all Resident inquiries and complaints in a timely and professional manner.

· Accept service requests from Residents and work with maintenance supervisors to manage workflow and prioritization with the Maintenance Team for prompt processing

· Maintain accurate records, issue violation notices, prepare lease documents and related occupancy paperwork.

· Update daily vacancy reports, activity reports, etc. on a daily basis.

· Enforce Company policies and Community rules with prompt conflict resolution and consistent follow-up.

· Maintain awareness of local market conditions and trends.

Financial:

· Collect rents, post payments, and make deposits as directed.

· Keep Resident ledgers accurate and promptly resolve any errors.

· Optimize NOI through consistent monitoring of budget and prompt payment of invoices.

Customer Service:

· Provide superior customer service and communication to our Current Residents and Prospective Residents

· Maintain positive relations with Vendors

· Coordinate closely with vendors and maintenance staff to ensure unit readiness, preventative maintenance, and capital projects are executed efficiently

QUALIFICATIONS AND DESIRED SKILL SET:

· Minimum 5 years residential property management experience and 3 years prior Community Manager experience in a 200 unit multi-family community.

· Demonstrated experience leading and supervising on-site staff

· General office, bookkeeping and sales skills

· Positive attitude with excellent oral and written communication skills

· Computer literate, including Microsoft Office Suite

· Team Oriented

· Experience with Yardi property management software

· Understanding of Landlord-Tenant Law and Fair Housing Laws

Successful completion of background check, credit check, E-verify, and drug test required for all team members. Compensation varies with experience. We are an Equal Opportunity Employer.

If you would like to be a part of our growing S & S team and meet the requirements, email us your resume TODAY! We look forward to hearing from you.