Order Processing Specialist

Order Processing Specialist (Full-time / On-site)

Evolutionary Ventures Inc. is a high-growth parent company bringing together three innovative, fast-paced sales organizations across alternative retail channels: 

• S&S InnoVisors – This highly-competitive enterprise has redefined what it means to be a broker across the convenience, travel-retail, and higher education channels. Using innovation, nurturing growth brands, and speed to market as our key pillars, we have set the standard for excellence in the broker industry. We offer renowned channel expertise and agile sales and marketing strategies to drive retail growth. 
• Evolution Revolution – Comprising a dynamic team of seasoned professionals, this team develops and directs the sales strategies for new/emerging brands, introducing brands to the world of small format and alternative retail. Serving as their sales leaders, we shepherd each emerging brand to build a profitable and sustainable business in these non-traditional channels.
• All Snax – As a wholesale snack broker, our experienced All Snax team fills a gap in the market, connecting Direct-to-Store-Distributors with brand partners/manufacturers to service independent convenience stores across the country with a wide variety of CPG products. 

At Evolutionary Ventures, our people are the cornerstone of our success. We take pride in our culture built on enthusiasm, trust, and innovation. We strive to provide a collaborative and exciting work environment where each team member can grow in their expertise, find mentorship, and be empowered to thrive professionally and personally. 

Position Overview

Reporting to the Account Receivable/Office Manager, the Order Processing Specialist is an integral part in customer success and organizational strength of our company. The Order Processing Specialist processes orders, addresses order-related issues and responds to our customers’ needs as it relates to orders. Qualified candidates will be organized, detail oriented, have impeccable verbal and written communication skills, a strong ability to multi-task, and a friendly demeanor. This is a full-time position based out of the corporate office.

Responsibilities

• Process sales orders and assist in managing order process workflow between manufacturers and customers.
• Print, review, and import new EDI purchase orders daily.
• Enter new customers, manufacturers, and items in the order processing system (MCS). 
• Work closely with the accounts-receivable (A/R) team to ensure data is accurately reflected in MCS and provide A/R back up and support as needed. 
• Maintain manufacture pricing in order processing system (MCS). 
• Document completion, upload, and data entry.
• Communicate with customers and sales managers, respond promptly to inquiries and maintain records of customer interactions.
• Support customer relationships, identify customer needs, address issues and help provide solutions when necessary.
• Assist with special projects in collaboration with other departments.
• Perform other duties as assigned by supervisor.

Qualifications

• Minimum High school diploma/GED and two (2) years of relevant experience in an office environment in an administrative role, data entry, and/or customer support.
• Experience, training, and/or coursework in Microsoft Office 365 (Basic to Intermediate Excel skills a plus)
• Demonstrated organizational, interpersonal, and communication skills (written and verbal).
• Demonstrated experience and attention to detail in data entry.
• Experience working with cross-functional teams.
• Adaptable and quick to learn new processes and tools/applications.
• A track record of performance meeting targets and objectives
• Self-directed, goal-oriented and flexible, enjoy working in a fast-paced environment.
• Prior industry experience and knowledge of DOT Foods and MCS tools a plus.