What are the responsibilities and job description for the Customer Service Representative position at S&S Employment Partners?
Established company seeks a Customer Service Representative / CSR to work at their Des Moines, IA office.
This is a full-time 6-month temporary position where you’ll earn up to $23.50 an hour, based on your experience. You will work daytime hours Monday – Friday.
Your responsibilities as a Customer Service Representative will include providing excellent customer service via telephone, as well as:
- Answering incoming customer service calls
- Providing exceptional customer service
- Building and Maintaining relationships with vendors and or/lessees
- Updating and maintaining customer accounts
- Processing insurance cancellation requests
- Processing payments
- Adjusting grace periods
- Processing requests for lease documentation and fee waivers requests
- Data entry
- Completing/processing credit reference and lease assignment requests
- Performing audits and reconciliation
- Other duties as assigned
To qualify, you must have:
- A High School Diploma or GED required (some college preferred)
- Call center experience preferred
- Excellent communication skills (both written and verbal)
- Basic PC skills
- Knowledge of Microsoft office
- Financial services and/or leasing industry experience a plus
- Understanding of basic math functions
- Good people skills
If you are reliable with exceptional communication and multitasking skills, then please submit your resume for immediate and confidential consideration.
EOE
Salary : $24