What are the responsibilities and job description for the Candidate Care Specialist position at S&P Global Mobility?
Join Team S&P Global Mobility as a Candidate Care Specialist!
Isn't it time you bragged about where you work? At S&P Global Mobility, we do - every day. We're mission-focused on building a brand rooted in accuracy and integrity, and we care deeply about our products, our customers, and most importantly, our people. We help millions of consumers make smarter decisions every day, and we know that starts with having the right team behind us. We champion a balanced life while tackling exciting challenges in a fast-paced, high-energy environment.
The Role
We're looking for a highly organized, high-energy Candidate Care Specialist who thrives on keeping things moving, loves checking boxes, and genuinely gets excited about creating an outstanding experience for candidates. If you're the person who color-codes your calendar, spots a process gap from a mile away, and brings positive energy to everything you touch - we need to meet you.
You'll be at the heart of our recruitment engine, partnering with our People teams and key departments like Finance, Payroll, and Operations to make sure every candidate interaction is seamless, professional, and memorable. This is a Hybrid role with an expectation of 3 days a week in the VA office.
The Team
You'll be joining a collegial, driven, and globally connected HR team that values collaboration, shared expertise, and doing things the right way. We hold ourselves to a high standard - and we have a lot of fun doing it.
What You'll Own
It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.
Isn't it time you bragged about where you work? At S&P Global Mobility, we do - every day. We're mission-focused on building a brand rooted in accuracy and integrity, and we care deeply about our products, our customers, and most importantly, our people. We help millions of consumers make smarter decisions every day, and we know that starts with having the right team behind us. We champion a balanced life while tackling exciting challenges in a fast-paced, high-energy environment.
The Role
We're looking for a highly organized, high-energy Candidate Care Specialist who thrives on keeping things moving, loves checking boxes, and genuinely gets excited about creating an outstanding experience for candidates. If you're the person who color-codes your calendar, spots a process gap from a mile away, and brings positive energy to everything you touch - we need to meet you.
You'll be at the heart of our recruitment engine, partnering with our People teams and key departments like Finance, Payroll, and Operations to make sure every candidate interaction is seamless, professional, and memorable. This is a Hybrid role with an expectation of 3 days a week in the VA office.
The Team
You'll be joining a collegial, driven, and globally connected HR team that values collaboration, shared expertise, and doing things the right way. We hold ourselves to a high standard - and we have a lot of fun doing it.
What You'll Own
- Master the calendar chaos - Schedule and coordinate candidate interviews across multiple time zones with precision and ease
- Be the ATS guru - Keep our recruitment applicant tracking system accurate, organized, and up to date at all times
- Champion the candidate experience - Ensure every touchpoint in the recruitment process is professional, warm, and friction-free
- Keep the momentum going - Partner with recruiters to identify priority roles and fast-track hiring when the business needs it
- Get the paperwork right - Create offer letters and contracts within defined SLAs and manage uploads in Workday accurately and on time
- Drive pre-employment processes - Initiate and monitor background checks and coordinate all pre-employment requirements with care
- Set new hires up for success - Lead the first stages of onboarding, answer new hire questions, and build strong relationships with the HR Operations team
- Handle the curveballs - Assist with job changes, start date adjustments, and profile updates with a calm, solutions-first mindset
- Go beyond the checklist - Support managers and the broader People function with ad hoc projects that make a real impact
- Bachelor’s degree required.
- 2–3 years of experience as a Recruiting Coordinator or in a similar HR support role
- Hands-on experience with Workday
- Elite time management skills and a natural ability to juggle competing priorities with urgency
- Sharp problem-solving instincts and a proactive, "figure it out" attitude
- Unwavering discretion and a proven track record of maintaining confidentiality
- Obsessive attention to detail - you notice what others miss
- A curiosity and interest in developing recruiting skills
- A track record of delivering SLA-driven metrics with consistency
- High energy, strong communication skills, and a genuine passion for people
It is the policy of Mobility to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities.