SALES ORDER CLERK

Position Overview

Sales Order Clerks are responsible for performing a variety of support tasks including, but not limited to, the account duties as outlined below:

Essential Job Responsibilities

• Enter and track sales orders to ensure accurate and timely processing
• Prepare invoices, shipping documentation, Proof of Delivery (PODs) and packing lists
• Create and process billing to vendors
• Review responsible accounts for discrepancies and apply adjustments when warranted
• Assist customers, external and internal, with account-related items
• Work and communicate with other departments to ensure accurate bookkeeping
• Calculate, prepare, and issue documents related to invoices, credits, and other financial documents 
• Coordinate collection of payments or credits via calls and follow-ups
• Work with customers and vendors to ensure we receive/give proper credit or billing for product
• Perform other duties as assigned

Competency Requirements

• Good analytical and problem-solving skills
• Effective and professional verbal and written communication skills.  
• Maintains efficient workspace and manages time well. Information is organized and accessible.
• Skilled with computers, takes advantage of innovative technology, learns new tools quickly, and uses technology to enhance job performance.
• Completes job assignments and projects with minimal supervision. Meets schedules and deadlines.
• Establishes and supports effective working relations with employees and others within and outside the organization. 
• Maintains current understanding of technical processes/equipment, uses technology to increase performance/productivity.
• The extent to which the employee can be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
• Works well with customers to promote a positive image of the company and strives to solve issues raised by customers.

Knowledge and Education

• Knowledge of administrative and clerical procedures
• Knowledge of products, policies, and procedures; OR knowledge of techniques, skills, equipment, procedures, and materials.
• Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct. 
• Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment.
• Knowledge of office systems including file retention and records including MS Office: Excel, Outlook, and Word
• Experience in use of office equipment including phone and copier.
• Experience in accurately and efficiently entering numerical data using the ten keys.
• Ability to use mathematics skills to calculate cost and order extensions.
• Associate’s degree is a plus.
• Accounting knowledge or experience.

Schedule 

• Monday – Friday
• 8 Hour Shift
• Reliable attendance is an essential function of this position.

Physical Demands

• Must use sensory skills to effectively communicate and interact with other employees and the public using the telephone and personal contact as defined by the ability to see, read, talk, hear, handle, or feel objects and controls. 
• Frequent sitting, walking, grasping, fingering, repetitive motion, and reaching. Occasional standing, bending, and crouching. 
• Ability to lift to 20 pounds occasionally. 
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential tasks.

Disclaimer - Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

S & K Sales Co. is an equal opportunity employer. Our company does not discriminate against any employee or applicant for employment because of race, religion, sex, national origin, age, genetic information, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state or local laws.