What are the responsibilities and job description for the ADMINISTRATIVE SUPPORT SPECIALIST position at S & K SALES CO?
Position Overview
The Administrative Support Specialist works directly with multiple marketing/sales team members, assisting with accounts to gain experience in sales, category management, forecasting, and marketing. This role streamlines sales processes, improves efficiency, and allows managers to focus on building relationships and closing deals. It requires attention to detail, strong organizational skills, and the ability to work effectively with various stakeholders both internally and externally.
Essential Job Responsibilities
- Supports marketing department by gathering, organizing and preparing information for data entry into the appropriate forms and/or system databases
- Prepare and maintain sales documents and presentations as needed
- Provide support to customers or clients by addressing inquiries, resolving issues, and escalating problems with appropriate contact
- Assist the sales team with administrative tasks, so that sales representatives have the information and resources they need to succeed
- Provides notification of any pricing errors and works with teams to ensure pricing is corrected in a timely manner
- Proofs and corrects data entered against the original source documents for accuracy
- Initiates and answer correspondence as needed to support business needs
- Coordinate with other departments, such as logistics and finance, to ensure timely order fulfillment and payment processing
- Monitor inventory levels, coordinating with relevant departments to ensure stock availability and accuracy
- Respond to data requests from marketing team by running report
- Perform miscellaneous job-related duties, including but not limited to:
- Product item maintenance in retailer systems, client systems, and S&K systems
- Collect and report client specific promotional quantities
- Coordinate distribution of product samples and coupons
- Coordinate product demonstrations and events
- Track client trade spending by retailer
- Analyze and support reporting requirements for clients
- Organize and maintain product samples for review meetings and planogram setups
- Assist with the creation, updating and/or maintenance of planograms
Core Competencies
- Dependability – Consistently meets commitments, follows through on responsibilities, and maintains reliability in attendance, deadlines, and work quality.
- Initiative – Proactively identifies opportunities, takes ownership of work, and follows through to completion without waiting for direction.
- Sense of Urgency – Prioritizes work appropriately, meets deadlines, and maintains momentum to achieve timely results without sacrificing quality.
- Quality Focus – Maintains high standards of accuracy, identifies improvement opportunities, and minimizes errors through attention to detail.
- Communication – Conveys information clearly and effectively in written, verbal, and presentation formats. Listen actively and adapts messaging to the audience.
- Planning & Organizing – Structures work effectively, anticipates resource needs, sequences tasks logically, and manages time efficiently.
- Adaptability – Responds effectively changing priorities, environments, and business needs. Adjusts approach quickly while maintaining productivity and quality.
- Digital Fluency – Uses technology effectively to enhance productivity, adapts to new systems quickly, and applies digital tools appropriately.
- Customer Focus – Demonstrates commitment to meeting internal and external customer needs while representing the organization professionally and responsibly.
- Productivity – Manages workload efficiently, balances competing priorities, and maintains consistent performance output.
Qualifications and Requirements
- Bachelor’s Degree or equivalent experience preferred
- Proficient in Microsoft Office (Outlook, Excel, Power Point, Word)
- Demonstrated ability to manage multiple projects simultaneously and drive assignments through successful completion.
- Demonstrated ability to maintain accuracy when working with data, spreadsheets, and detailed information.
Schedule
- Monday – Friday
- 7 Hour Shift
- Reliable attendance is an essential function of this position.
Physical Demands
- Must use sensory skills to effectively communicate and interact with other employees and the public using the telephone and personal contact as defined by the ability to see, read, talk, hear, handle, or feel objects and controls.
- Frequent sitting, walking, grasping, fingering, repetitive motion, and reaching. Occasional standing, bending, and crouching.
- Ability to lift 20 pounds occasionally.
- Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential tasks.
Disclaimer - Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
S & K Sales Co. is an equal opportunity employer. Our company does not discriminate against any employee or applicant for employment because of race, religion, sex, national origin, age, genetic information, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.