Hybrid Medical Assistant & Front Desk for Pre-Med or PA Students

Role Summary

This unique hybrid position is split 50/50 between clinical Medical Assistant duties and Front Desk/Patient Services responsibilities in a busy and growing ENT & Allergy practice. This role is designed for individuals seeking meaningful exposure to direct patient care, clinical workflows, and medical office operations. You will work both in exam rooms supporting physicians and at the front desk serving as a key first point of contact for patients.

Candidates must demonstrate professionalism, excellent communication, adaptability, strong multitasking skills, and a warm, patient-centered demeanor.

Key Responsibilities Clinical Responsibilities (50%)

• Assist with daily clinical patient flow.
• Provide direct and indirect patient care under physician supervision.
• Assist physicians during examinations and support team members as needed.
• Communicate patient observations and status updates to providers.\

Room patients, including:

• Documenting in EMR (ModMed experience plus training available);
• Taking vitals; o Administering vaccinations and immunotherapy;
• Updating medical histories and medication lists
• Prepare charts and manage clinical data.
• Coordinate follow-up care and communicate instructions to patients.
• Manage test orders and follow-up on results.
• Process prescription refill requests per physician protocols.
• Follow practice procedures, HIPAA policies, and OSHA standards.

Front Desk / Patient Services Responsibilities (50%)

• Greeting and check in patients with a warm, welcoming demeanor.
• Answer, direct, and triage phone calls; check voicemail; respond to portal/internet inquiries.
• Schedule appointments and manage provider calendars.
• Collect copays, balances, and review insurance details.
• Prepare next-day charts and ensure accuracy of patient information.
• Scan documents and update patient records in the EMR.
• Manage daily administrative tasks, office supplies, mail, and faxes.
• Handle patient check-out and assist with referrals.
• Complete day-end closing procedures and billing-related reporting.
• Maintain a professional appearance and provide excellent customer service.

QualificationsRequired

• Bachelor’s degree in biology, Sciences, or related pre-med/pre‑PA field; or equivalent medical coursework.
• Strong computer skills: Specifically EMRs (ModMed preferred but training available).
• Excellent communication and customer service skills.
• Ability to multitask effectively in a high-volume environment.
• Professionalism, reliability, teachability, and a compassionate patient‑focused approach.

Preferred (but not required)

• 1 year of medical assistant experience.
• Previous front desk or medical office experience.
• Familiarity with ModMed or similar EHR software.

Traits for Success

• High energy and ability to adapt to changing priorities.
• Strong attention to detail.
• Warm, friendly, and patient-focused demeanor.
• Team player who contributes to a positive, supportive work environment.
• Ability to follow detailed instructions and standard workflows. Lots of opportunity for growth. 1 year minimum commitment required.

Job Type: Full-time

Salary: $17.00 - $19.00 per hour

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $20