Receptionist / Front Office - Conway, AR

The Receptionist job function is to be the face of Westrock Coffee Conway. Ensuring a welcoming environment for all visitor and employees. The Receptionist reports to the HR Director.

Principal Job Functions:

• Warmly acknowledge and greet visitors, guests, employees, and vendors, etc.
• Maintain current listing of visitors on site by name , company, and contact information
• Receive visitors, guests, employees, and vendors to the facility and locate the required personnel through Teams
• Give directions/information to visitors, guests, residents, vendors, etc.
• Supply PPE and safety equipment as needed
• Collect signatures on the NDA forms via laptop for all visitors
• Retrieve, sort, distribute, and route incoming / outgoing mail to appropriate departments and/or personnel
• Provide administrative support to HR and plant management team; perform administrative tasks as assigned by manager
• Issue badges for employees, temps and contractors
• Order new badges, covers and pulleys as needed
• Order copy paper for communications printer
• Scan and upload employee documents to ADP/personnel file
• Work with account management team to reserve conference rooms for customer on-site visits and tours through Outlook calendar invitations. Set up conference rooms with PPE and work with facilities team to have coffee prepared for customers on day of event. Create name cards for on-site customer visits
• Stock refrigerators with water in conference rooms
• Sanitize all hardhats and safety glasses after each use
• Enforce the " No solicitation" Policy
• Serve as the front office first point of contact with Safety, Security and emergency situations.
• Manage locker assignments for employees and conduct periodic locker audits.

Essential Qualifications & Experience

• Work experience in a front office or in a related field would be an advantage.
• Proficiency in MS Office Applications.
• Professional attitude and adherence to a dress code.
• Solid communication skills, both written and verbal, in English.Proficiency in any other language is a plus.