What are the responsibilities and job description for the Facility Security Manager - Nashville (Tennessee Titans and New Nissan Stadium) position at S.A.F.E Management?
S.A.F.E. Management is looking for a motivated, organized, and dependable Facility Security Manager to join our Nashville management team as a part of opening the new Nissan Stadium. Reporting directly to the Managing Director, you will run the operational and administrative functions behind the physical security plan at the following venues:
- Nissan Stadium (new)
- Vanderbilt Health Football Center (Tennessee Titans Headquarters)
- Nissan Stadium (old stadium)
What You’ll Do
Operations and Client Relations
- Oversee physical security operations at all S.A.F.E. locations, including Nissan Stadium and the Vanderbilt Health Football Center.
- Build and maintain strong client relationships.
- Respond to client and site emergencies as they arise, keeping the Managing Director informed.
- Maintain daily security logs per each venue’s direction.
- Work major stadium events as part of the S.A.F.E. team.
Scheduling, Invoicing, and Administration
- Lead the scheduling process for each operation, ensuring appropriate coverage at all times and managing time-off requests, call-offs, and more.
- Complete invoicing for all physical security operations and send it to the Managing Director for final approval and submittal.
- Reconcile the previous day’s shifts within 48 hours.
- Manage the facility security team roster and ensure all licensing requirements are followed.
- Distribute information from the Managing Director and the client to operations, collecting signed acknowledgements or other documents and returning them to the Managing Director.
Audits and Quality Standards
- Visit operations regularly (schedule varies, including event work) to monitor performance, resolve day-to-day issues, share policy and company updates, and adjust staffing schedules as needed.
- Inspect posts to confirm a professional image, including officer hygiene and uniform standards, and verify that SOP manuals and all post and training information are current and that each operation is clean, organized, and well maintained.
- Conduct scheduled performance reviews, announced audits, and unannounced audits (schedule varies), recognizing strong work and providing counseling or corrective action when needed.
- Identify personnel concerns at posts, such as payroll issues or employee relations complaints, and consult the Managing Director when appropriate. You may also write reports or assist with investigations as directed.
Training and Leadership Development
- Maintain the current training program, including new officer training and continuing education modules for Security Officers.
- Coach, counsel, train, and, when necessary, discipline Security Supervisors and Officers while building strong working relationships.
- Partner with the Managing Director to develop training and techniques for full-time and part-time guards and leadership.
- Work with current leaders to identify opportunities for growth.
- Create leadership forums and town halls.
Recruiting and Communications
- Assist with physical security recruiting, including advertising, interviewing, and training.
- Develop the right pool of candidates so we have the right-fit team members at every location.
- Assist with internal communications, including training materials, emails, and phone calls.
What You Bring
- Strong computer skills, including MS Office (Excel, PowerPoint, Word, and Access)
- Knowledge of human resources, including all aspects of the hiring and training process
- Excellent communication and presentation skills
- Strong interpersonal skills
- Attention to detail and the ability to complete assignments in a timely, efficient manner
- Ability to work efficiently in a fast-paced, dynamic environment
- Flexibility to respond quickly to shifting business needs and adjust priorities accordingly
- Self-motivation, a positive attitude, and a “team first” approach
- A professional image
- Openness to coaching and mentorship
- A flexible schedule that accommodates nights, weekends, holidays, and events
- Ability to pass a criminal background check
Preferred Qualifications
- Prior facility security management and/or public safety experience
- Prior event staffing experience
- Bachelor’s degree or higher
- Payroll knowledge
Work Schedule
- General office hours vary and are coordinated with the Managing Director.
- Hours may be adjusted to accommodate evening and weekend events, appointments, and other obligations.
Our Standards
You will ensure that the S.A.F.E. standards in our handbooks, training materials, and event notes, as well as our mission statement, are met and exceeded by you and every team member at the facilities you oversee. That means:
- Communicating accurate information
- Promoting a professional image
- Creating and maintaining an enjoyable and safe environment
What We Offer
Full-time team members receive a competitive salary, paid time off, bereavement, military, and jury duty leave, health care benefits, and a 401(k).
How to Apply
Qualified applicants are encouraged to submit a resume and cover letter, including salary history and expectations.
We Value Diversity! EOE
S.A.F.E. Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Benefits:
Job Training, Diversity ProgramsSalary : $53,098 - $96,715