What are the responsibilities and job description for the Water Restoration Technician / Lead Technician position at RYTECH OF GREATER CHATTANOOGA?
Water Restoration Technician / Lead Technician
Rytech Restoration of Greater Chattanooga
Location: Greater Chattanooga Area
Employment Type: Full-Time
About Us
Rytech Restoration is a trusted leader in water damage mitigation, mold remediation, and emergency restoration services. We pride ourselves on delivering high-quality work, exceptional customer service, and a professional, compassionate approach during our customers’ most stressful moments. As our company continues to grow in the Greater Chattanooga market, we are seeking a motivated and highly qualified Technician or Lead Technician to join our team.
Position Summary
The Water Restoration Technician / Lead Technician is responsible for responding to water, mold, and other property damage losses, performing mitigation services, documenting work, and ensuring customer satisfaction. The ideal candidate has a strong work ethic, excellent communication skills, and a positive, team-oriented attitude. This is a hands-on role with growth potential, ongoing training opportunities, and industry education provided for the right candidate.
Key Responsibilities
- Perform water extraction, structural drying, and mitigation services according to IICRC standards
- Set up, monitor, and remove drying equipment including dehumidifiers, air movers, HEPA air scrubbers, etc.
- Conduct moisture inspections and document all findings accurately using company software
- Build and maintain strong relationships with customers through clear communication and a professional, personable demeanor
- Assist with mold remediation tasks such as containment, HEPA vacuuming, and antimicrobial application
- Take detailed before/after photos and write daily job notes
- Lead and supervise small crews (Lead Technician role)
- Maintain company vehicles, tools, and equipment
- Respond to emergency after-hours calls on a rotating schedule
- Ensure all work follows safety, OSHA, and company guidelines
Qualifications
- Prior restoration experience strongly preferred
- IICRC Certifications (WRT, ASD, FSRT, AMRT, etc.) a plus but not required
- Ability to lift 50 lbs and work in physically demanding environments (attics, crawlspaces, etc.)
- Valid driver’s license with a clean driving record plus pass a drug screening and background check
- Strong attention to detail and ability to document work thoroughly
- Excellent customer service and communication skills
- Positive attitude, reliability, and a willingness to learn
- Fluency in Spanish is a strong plus
- Ability to lead, train, and mentor other team members for Lead Technician role
What We Offer
- Competitive pay based on experience and certifications
- Performance-based bonuses
- Paid training and advancement opportunities (IICRC courses included for the right candidate)
- Company vehicle (for Lead Technician role)
- Tools, equipment, uniforms, and PPE provided
- Supportive team environment aligned with Rytech’s reputation of excellence
- Real opportunity for career growth within a rapidly expanding company
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Benefits:
- Paid time off
- Safety equipment provided
Work Location: In person
Salary : $35,000 - $55,000