What are the responsibilities and job description for the Specialist, Revenue Recognition position at Ryan?
Why Ryan?
Duties and responsibilities, as they align to Ryan’s Key Results
Responsibilities
Bachelor's degree (B.A.) from four-year college or university; and two to five years related experience. Billing or Accounts Receivable experience preferred.
Computer Skills
Intermediate Microsoft Word, Excel, Outlook and Adobe skills. Workday Financials experience is a plus; familiarity with RIBS or Salesforce is beneficial.
Supervisory Responsibilities
This individual contributor role has no direct reports. May train colleagues and review defined work for accuracy and completeness.
Work Environment
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO) Benefits
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
Duties and responsibilities, as they align to Ryan’s Key Results
Responsibilities
- Prepare, review, and process client invoices and routine billing requests
- Support new engagement setup and ongoing maintenance; review engagement documentation, client terms, and billing requirements for completeness and accuracy
- Research and resolve routine engagement setup discrepancies, coordinate missing information with engagement teams, and escalate exceptions before billing
- Process invoice corrections, cancellations, and replacements under approved procedures
- Research routine billing discrepancies; monitor assigned Billing queues and inquiries
- Review UBR requests for adequate support, approvals, and calculation accuracy
- Reconcile UBR amounts to supporting schedules and escalate exceptions
- Assist with Billing and UBR month-end close, reconciliations, and status reporting
- Support audit requests, training, job aids, and defined quality checks
- Maintain confidentiality of client and corporate information
- Cross-train across Billing and UBR; identify process improvements and support other projects
- Strong analytical, organizational and problem-solving skills and attention to detail
- Clear written and verbal communication skills and a collaborative service approach
- Presents numerical data effectively
- Demonstrates accuracy and thoroughness.
- Ability to work successfully under tight deadlines and shifting team priorities
- Excellent people skills to collaborate with individuals across the organization and ability to discuss feedback in both technical and user-friendly language
- Basic account reconciliation skills
- Strong time management skills and ability to multitask and prioritize
- Able to prioritize shifting daily workload while maintaining accuracy and follow-through
- Ability to pivot quickly
- Adaptability and willingness to learn both Billing and UBR procedures
- Understand and use the internal technologies required for daily functions
- Ability to identify inefficiencies and recommend practical solutions
- Ability to collaborate with domestic and offshore teams, share process knowledge, and support training and consistent execution of procedures
- Comfortable learning new technologies, including company-approved AI tools, to improve productivity and operational efficiency while protecting confidential information
- Willingness to work overtime as required during peak closing periods and audit time
Bachelor's degree (B.A.) from four-year college or university; and two to five years related experience. Billing or Accounts Receivable experience preferred.
Computer Skills
Intermediate Microsoft Word, Excel, Outlook and Adobe skills. Workday Financials experience is a plus; familiarity with RIBS or Salesforce is beneficial.
Supervisory Responsibilities
This individual contributor role has no direct reports. May train colleagues and review defined work for accuracy and completeness.
Work Environment
- Standard indoor working environment
- Hybrid Remote eligible; periodic days in office are required
- Long periods of sitting while working at computer.
- Occasional long periods of standing.
- Position requires regular interaction with employees at all levels of the Firm
- Independent travel requirement: none.