What are the responsibilities and job description for the Billing Coordinator position at Ryan's Place?
About the Role
We are seeking a highly organized and proactive Billing Coordinator to oversee billing workflows, ensure accuracy and compliance, and support seamless documentation across multiple funding sources. This role is both hands-on in billing execution and supervisory in nature, serving as the key communication bridge between the Billing Department and the CFO.
The Billing Coordinator manages weekly workflows, resolves billing barriers, monitors documentation completion, and supports both billing and payroll readiness. This position is ideal for someone who thrives in a fast-paced environment, is solution-oriented, and enjoys leading collaborative efforts that directly impact financial success.
What You’ll Do
Billing Operations & Workflow Oversight
- Prepare and distribute the weekly billing sheet every Sunday
- Review submissions for accuracy, timeliness, and required documentation
- Manage issue logs, assign follow-ups to QPs, and track status updates
- Support manual billing tasks per MCO/member group assignments
- Communicate billing progress and completion updates internally
Leadership & Team Support
- Facilitate weekly Billing Huddles every Tuesday morning
- Act as the primary resource for billing team questions and escalations
- Gather team updates, monitor performance trends, and provide feedback
- Attend weekly 1:1 meetings with the CFO to review department priorities
Payroll & Reporting
- Support payroll generation using issue tracking, service logs, and EVV compliance
- Ensure caregiver billing and payroll data are aligned and accurate
- Maintain up-to-date utilization and service deviation records
Documentation Quality & Compliance
- Ensure ISPs, authorizations, and member plans are updated and aligned monthly
- Oversee proper storage and organization of billing and care documentation
- Participate in file audit support and clean-claim initiatives
Training Coordination
- Lead Nuelog/EVV training scheduling and ensure completion of requirements
- Coordinate with Training Director and clinical teams on weekly onboarding needs
- Track completion trends and elevate ongoing issues
CFO Backup Support
- Assist with high-level billing tasks, including RA review and claim reconciliation
- Support replacement claim submissions and revenue recovery efforts
- Prepare employment verification letters and compliance-related documentation
- Track operational metrics and barriers impacting billing performance
What We’re Looking For
- Strong knowledge of billing workflows and documentation compliance
- Experience coordinating or supervising a team preferred
- Excellent communication and problem-solving skills
- Ability to manage multiple priorities and deadlines
- Comfort working across departments in a collaborative environment
- Prior IDD, MCO, EVV, or Medicaid billing experience is a major plus
Why You’ll Love Working With Us
- Leadership growth opportunity with direct impact on financial success
- Collaborative and supportive team environment
- Training and professional development
- Chance to influence process improvements and department expansion
Apply Today!
If you’re motivated to drive accuracy, efficiency, and excellence in billing operations, we want to meet you!
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Opportunities for advancement
- Paid time off
Work Location: In person
Salary : $18 - $22