What are the responsibilities and job description for the Maintenance Technician position at Ryan Companies US, Inc.?
Job Description:
Facilities Technician - Milwaukee, WI - Critical support for spaces where safety, care, and excellence come first.
About the Role
We're seeking a skilled and dependable Facilities Technician to help operate and maintain some of the most essential environments in our portfolio-including Class A commercial properties and complex healthcare facilities. In this role, you're not just performing maintenance-you're playing a direct role in ensuring the safety and well-being of patients, staff, and building occupants.
You'll handle day-to-day operations, preventative maintenance, and on-call support across a portfolio where uptime, compliance, and quality are paramount. From clinical care spaces to high-visibility commercial offices, your work keeps critical infrastructure functioning at its best.
Why This Role Matters
Our healthcare clients rely on us to keep complex building systems running safely and reliably - meeting regulatory standards and protecting patient outcomes. In every facility we support, we act as trusted partners, not just service providers. That means proactively identifying issues, collaborating closely with stakeholders, and delivering a standard of service that reflects the essential nature of these environments.
What You'll Do
- Maintain, repair, and monitor HVAC, lighting, plumbing, and building systems across a largely healthcare and Class A commercial portfolio
- Respond quickly to service requests and facility issues, with a focus on clinical continuity and tenant satisfaction
- Support inspections, compliance efforts, and readiness for Joint Commission and other healthcare-specific regulatory standards
- Coordinate and oversee vendor work to ensure quality, safety, and minimal disruption to operations
- Serve as a direct point of contact for occupants and clients-bringing a collaborative, solution-oriented mindset to every interaction
- Participate in an on-call rotation to support emergency and after-hours needs
Who You Are
- An experienced, service-driven technician who understands the stakes of maintaining critical environments
- Comfortable working independently in high-performance spaces, including those with sensitive or regulated systems
- Skilled in troubleshooting and performing preventative maintenance with a focus on minimizing downtime
- Capable of physical tasks (lifting, overhead work, ladder use, outdoor conditions)
- A confident communicator who can build rapport with internal teams and building occupants alike
- High school diploma or equivalent required
- Valid driver's license and clean driving record required
- Basic computer skills required; familiarity with Microsoft 365 is a plus
Bonus Points If You Have
- Prior experience supporting healthcare facilities or regulated environments
- Working knowledge of HVAC systems and basic controls
- High proficiency with Microsoft 365 and digital maintenance tools
What We Offer
You'll be part of a team that's trusted to deliver quality and care where it matters most. We offer:
- Competitive pay based on experience and location
- Full benefits package including medical, dental, vision
- 401(k) with company match
- Paid time off, parental and volunteer leave
- Life and disability insurance
- Flexible spending and health savings accounts
- Tuition reimbursement and continued learning support
- Charitable matching through the Ryan Foundation
Eligibility
All applicants must be authorized to work in the U.S.
Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Non-Solicitation Notice to Recruitment Agencies:
Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Ryan Companies will not be responsible for any fees or expenses associated with unsolicited submissions. If recruitment services are required, we will reach out directly to agencies on our approved vendor list. We appreciate your understanding and cooperation.
Ryan Companies US, Inc. is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For information about your rights under Equal Employment Opportunity, https://www.dol.gov/agencies/ofccp/posters