What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Ryan Collett - State Farm Agent?
Benefits:
- Competitive salary
- Paid time off
- Bonus based on performance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- Life Insurance Benefits
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Benefits:
Vacation & Paid Time Off, 401K Plan, Paid HolidaysSalary : $33,000 - $45,000