What are the responsibilities and job description for the Jira Developer position at rxsense?
We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.
As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.
Position Summary
We are looking for a Jira Developer with strong software development skills and a deep understanding of Jira’s API ecosystem. This role goes beyond administration—you’ll be building custom solutions, engineering new capabilities, and extending Jira to meet complex business and technical requirements.
Your primary focus will be on developing tools, services, and automation that interact with Jira via REST APIs, webhooks, and scripting frameworks. You’ll work cross-functionally with engineering, IT, and operations to deliver robust solutions that improve productivity, reduce manual work, and support enterprise-scale initiatives. If you're a developer who thrives on solving real business problems through elegant code and scalable architecture, this role is for you.
Key Responsibilities
- Design and develop applications, scripts, and services that interact with the Jira platform using REST APIs, Atlassian Forge, and webhooks.
- Build internal tools and microservices to automate tasks, enforce governance, and extend Jira functionality.
- Collaborate with stakeholders to understand business requirements and implement custom solutions that streamline workflows, reporting, and team coordination.
- Contribute to the architecture and development of scalable integrations between Jira and other systems (e.g., GitHub, CI/CD, data platforms) where needed.
- Leverage scripting and low-code tools such as ScriptRunner, Automation for Jira, and Forge functions to create efficient, maintainable enhancements.
- Maintain clean, well-documented code and provide support for ongoing operations, troubleshooting, and enhancements.
- Drive continuous improvement by identifying Jira platform limitations and proactively developing solutions or workarounds.
- Champion automation best practices, API governance, and reusable component development.
Required Qualifications
- 3 years of experience in a software engineering or systems development role with direct exposure to Jira development.
- Advanced proficiency in using Jira REST APIs, webhooks, and Atlassian’s Forge or Connect frameworks.
- Solid experience with scripting and programming languages (e.g., JavaScript, TypeScript, Python, or Groovy).
- Understanding of software architecture principles, API lifecycle management, and system design.
- Experience with Atlassian tools such as ScriptRunner, Structure, or other Marketplace apps that support extensibility.
- Ability to work independently and collaboratively to translate business needs into reliable, testable, and secure code.
- Atlassian certifications (e.g., ACP-120, ACP-420) or equivalent technical credentials preferred.
- Experience deploying cloud-native or serverless applications (e.g., AWS Lambda, Google Cloud Functions) preferred.
- Familiarity with CI/CD pipelines and how Jira fits into modern development workflows preferred.
- Exposure to Agile/SAFe methodologies and enterprise-scale change management practices preferred.
Salary Range: 100,000 - 125,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.