What are the responsibilities and job description for the Manager, Last Mile Operations position at RXO Corporate Solutions, LLC?
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As aLast Mile Operations Managerat RXO,you'llhave the opportunity to connect with customers,assistin route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
Oversee the daily operations of contract carriers, includingmaintainingcontractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
Develop and mentor staff to reach goals; train staffoncompany policies and procedures
Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
Ensure compliance with corporate warehouse policies, procedures, and programs
Supervise employeesin accordance withcompany policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
Use route planning software to build efficient delivery routes
Manage the dispatch of contract carriers and resolve issues throughout the day
Identifyproblem areas, including restructuring routes to improve operational efficiencies
Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
Ensure that all work is completed accurately and within establishedtime frame
Ensure photos are taken for every job
Allocate and requestadditionalresources as needed
At a minimum,you'llneed:
5 years of relatedlogisticsand supervisory experience
Experience with Microsoft Office such as Word, Outlook, and Excel.
It'dbe great if you also have:
Bachelor's degree in business,logistics, or similar
Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
Experience mentoring, training, and guiding newer/less-experienced team members
Bilingual English/Spanish (read, write, and speak both languages)
Strong business acumen with the willingness to act in partnership with management teams
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.