Operations Driver Supervisor

Transportation & Driver Supervisor – Medical Device Logistics

Location: Carrollton, TX
Department: Operations
Reports To:  Site Lead

Join a Team That Helps Support Patient Care

At RX Medical, we play a critical role in supporting surgeons and healthcare facilities by ensuring orthopedic implants and surgical instrumentation are available when and where they are needed. Every delivery we make directly impacts patient care and surgical outcomes.

We are seeking an experienced and motivated Transportation & Driver Supervisor – Medical Logistics to lead our delivery and transportation team. This hands-on leadership role is responsible for overseeing daily logistics operations, managing driver performance, optimizing delivery execution, and ensuring exceptional service to our customers and healthcare partners.

The ideal candidate is a strong people leader who thrives in a fast-paced environment, enjoys solving operational challenges, and is passionate about building high-performing teams.

What You'll Do:

Leadership & Team Development

• Lead, coach, and develop a team of drivers responsible for supporting surgical case logistics.
• Train new team members.
• Conduct performance reviews, ride-alongs, coaching sessions, and ongoing development conversations.
• Foster a culture of accountability, teamwork, safety, and customer service excellence.
• Manage scheduling, PTO requests, and staffing coverage to ensure operational continuity.

Delivery & Logistics Operations

• Oversee daily delivery and pickup operations to ensure accuracy, efficiency, and on-time performance.
• Monitor real-time logistics activity and proactively resolve operational challenges.
• Ensure all deliveries meet customer, hospital, and company service expectations.
• Lead from the front by supporting delivery operations when business needs require.
• Drive continuous improvement initiatives that enhance service levels and operational efficiency.

Scheduling, Routing & Resource Management

• Develop and manage driver schedules, route assignments, and workload distribution.
• Optimize routing and resource allocation to maximize efficiency and responsiveness.
• Monitor fleet utilization, mileage, fuel usage, and vehicle maintenance needs.
• Identify opportunities to improve productivity while maintaining exceptional service standards.

Asset & Inventory Accountability

• Ensure timely pickup and return of inventory and equipment deployed in the field.
• Monitor inventory accountability metrics and proactively address exceptions.
• Partner with warehouse and sourcing teams to investigate discrepancies and maintain inventory integrity.
• Develop processes that improve asset visibility and reduce unnecessary inventory exposure.

Cross-Functional Collaboration

• Work closely with warehouse, sourcing, and operations leadership teams to support successful case execution.
• Communicate proactively regarding delivery priorities, scheduling challenges, and resource needs.
• Serve as the primary liaison between delivery operations and warehouse functions.
• Contribute to operational planning and process improvement initiatives.

Compliance, Safety & Quality

• Ensure adherence to all company policies, safety standards, and applicable regulations.
• Promote safe driving practices and maintain compliance with driver training requirements.
• Monitor quality standards related to the handling and transportation of medical devices and surgical equipment.
• Support audits, inspections, and ongoing compliance initiatives.
• Ensure reports remain up to date with hospital credentials.

Qualifications:

Required

• 3 years of experience in logistics, transportation, warehouse operations, delivery services, healthcare logistics, or a related field.
• Previous leadership, supervisory, or team lead experience.
• Strong understanding of routing, scheduling, transportation, and delivery operations.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.
• Valid driver's license with an acceptable driving record.
• Ability to lift and move inventory as needed.

Preferred

• Experience leading delivery, transportation, warehouse, or field logistics teams.
• Experience working within healthcare, medical device, pharmaceutical, or highly regulated industries.
• Familiarity with fleet management, route optimization, and performance metrics.
• Experience using transportation, logistics, or warehouse management systems.

What Success Looks Like

Success in this role will be measured by:

• Consistent on-time delivery and pickup performance.
• Efficient scheduling and utilization of drivers and company resources.
• Strong inventory accountability and timely recovery of field assets.
• High employee engagement, retention, and team development.
• Safe operations and compliance with company standards.
• Effective collaboration across warehouse, sourcing, and operational teams.
• Achievement of key performance indicators related to service, efficiency, and asset management.