Infrastructure Manager

Job Purpose:

As a member of the Technology department (working in the Infrastructure team), this position will oversee the infrastructure team's daily tasks, provide technical expertise in infrastructure areas (such as networking, security, cloud administration, end user lifecycle, automation technologies, etc.) and be a thought leader towards innovation and modernization of technology in general.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Maintain the organization's infrastructure effectiveness by defining, delivering, and supporting technology management plans.
• Lead a team of professionals in achieving stated goals for the department and individual.
• Mentor and coach individuals within the team to grow and develop in ways that address business and individual needs.
• Oversee all phases of infrastructure-assigned projects.
• Provide risk assessment and manage all system fail-over plans, including routine testing.
• Verify technology results by conducting system audits of technologies implemented.
• Manage hardware, software, network, and server requirements.
• Conduct analysis and recommend technology solutions for infrastructure projects aligned with the organization's Technology Roadmap and ongoing requirements.
• Analyze existing operations and make recommendations for the improvement and growth of infrastructure systems.
• Maintain quality service by establishing and enforcing team standards for customer service.
  
  
  

Position Qualifications: (Competency Statements)

• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Accuracy - Ability to perform work accurately and thoroughly.
• Adaptability - Ability to adapt to change in the workplace.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Project Management - Ability to organize and direct a project to completion.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Systems Analysis - Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
  
  
  

Education - Bachelor's Degree

Experience – Typically requires two to four years of related experience

PHYSICAL DEMANDS  

Stand O (Occasionally) Lift/ Carry 10 lbs or less F (Frequently)

Walk O (Occasionally) 11-20 lbs O (Occasionally)

Sit F (Frequently) 21-50 lbs N (Not Applicable)

Handling/Fingering F (Frequently) 51-100 lbs N (Not Applicable)

Reach Outward F (Frequently) Over 100 lbs N (Not Applicable)

Reach Above Shoulder O (Occasionally) Push / Pull

Climb N (Not Applicable) 12 lbs or less F (Frequently)

Crawl N (Not Applicable) 13-25 lbs O (Occasionally)

Squat or Kneel N (Not Applicable) 26-40 lbs N (Not Applicable)

Bend N (Not Applicable) 41-100 lbs N (Not Applicable)

The company has reviewed this job description to ensure that essential functions and primary duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The company reserves the right to change this job description and assign tasks for the employee to perform as the company may deem appropriate.