RV Park Manager

RV Park Manager

RV Park Management (“RVPM”) is a property management company in the RV park industry. Our goal is to provide outstanding RV park management support and services, assist park proprietors, implement solid solutions for RV park owners. We strive to grow park revenue, while keeping our eye on improving the bottom line. We serve our clients by serving our guests and teammates. We love hiring full-time RVers and offer the opportunity to move and work at different parks in our portfolio!

Job Summary: We are seeking a highly organized and experienced RV Park Manager to oversee the daily operations of Gulf Breeze RV Resort in sunny Gulf Shores, AL. This property is undergoing modernization of systems and processes and the successful candidate will be especially skilled at change management for staff and guests. The RV Park Manager will be a polished, enthusiastic person who will reside on-site and provide a resort level of customer service to exceed expectations for RV park guests. This person will be responsible for executing the park’s management processes and systems and work alongside the entire RV Park Team to improve and smoothly operate the park. This full-time role is responsible for overall guest satisfaction and park profitability by managing guest services, coordinating with the maintenance team, reporting to management, and executing the overall strategy of the park.

Key Responsibilities:

• Oversee daily park operations, ensuring that the Park provides a repeatable safe, clean, and enjoyable guest experience.
• Manage Park operating budget and expenses,
• Ensure that all park facilities and equipment are properly maintained and repaired expediently.
• Interview, hire, train, and supervise park staff, including maintenance workers and office staff, and train for career progression.
• Manage the park's reservations and check-in/check-out processes.
• Ensure that the park is in compliance with all local, state, and federal regulations.
• Lead by example with a proactive stance on safety and operations of the park.
• Respond to guest complaints and resolve issues in a timely and professional manner, escalating to District Manager or other management as needed.
• Make recommendations for capital and operational improvements and work with vendors and contractors as needed to complete major repairs or renovations.
• Maintain comprehensive and accurate documentation of park happenings, staff concerns, and all information related to smooth and efficient park operations.

Qualifications for Consideration:

• High school diploma or equivalent required.
• Proficient with technology, competent with MS Office Suite, comfortable with learning new technology, and experience with reservation software.
• Full-time RVer ready to relocate and live on-site.
• 3 years of experience onsite managing a busy RV Resort or similar management experience as well as experience managing staff.
• Excellent communication and customer service skills with experience working in a fast-paced and sometimes unpredictable environment.
• Proficiency in budget management preferred.
• Knowledge of local, state, and federal regulations pertaining to RV parks.
• Ability to work weekends and holidays as needed.
• Physical ability to stand, walk, operate equipment, and lift up to 25 pounds.
• Must have a valid driver's license.
• Must be certified, or willing to get certified, to dispense propane.

RVPM offers a competitive salary, free monthly site w/FHU, employer supported health insurance, and a fun and supportive work environment. If you are an experienced RV park manager who loves a job that is far from “routine” and is committed to providing excellent guest experiences, we want to hear from you!

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Health insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Gulf Shores, AL 36542: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Our Park Managers are required to live onsite. We provide monthly FHU as part of your compensation. Are you a full-time RVer with your own RV?

Work Location: In person

Salary : $40,000 - $45,000