What are the responsibilities and job description for the Front Desk Receptionist position at Rutland Regional Medical Center?
About the Role:
The Medical Office Coordinator plays a vital role in maintaining the efficiency and organization of our front office operations. As the primary point of contact, you will provide exceptional patient care and support to our clinical staff.
Duties and Responsibilities:
- Ensure accurate registration of patients, including demographic, insurance, and clinical information.
- Manage phone calls and interactions with patients, staff, and external parties in a professional and courteous manner.
- Coordinate patient communication regarding visit details, test preparations, and other essential information.
- Assist clinical staff with administrative tasks, facilitating smooth patient flow.
Qualifications:
- High School diploma or equivalent.
- Minimum 2 years of secretarial or medical office experience, including 1 year of customer service experience.
- Proficient in healthcare software systems and basic computer applications.
- Excellent interpersonal skills and ability to maintain confidentiality.
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