What are the responsibilities and job description for the Collection Specialist position at Rutherford Credit LLC?
Overview
We are seeking a detail-oriented Collection Specialist to join our team. In this role, you will be responsible for verifying information, skip tracing and working your own set of accounts.
Responsibilities
- Manage collection accounts by contacting clients via phone, email, and written correspondence to secure outstanding payments on delinquent accounts
- Skip tracing and verification of any new possible information found
- Negotiate payment plans and settlements with debtors while ensuring adherence to consumer protection laws and company policies
- Maintain accurate records of all client communications, payment arrangements, and account statuses in compliance with confidentiality standards
- Ensure all collection activities comply with relevant financial regulations, including industry-specific laws governing debt collection practices
Qualifications
- Collection and skip tracing experience preferred
- Excellent phone etiquette combined with strong negotiation skills to handle debt collection conversations professionally and effectively
- Exceptional customer service skills paired with the ability to handle confidential information discreetly
- Consumer finance knowledge preferred
Join us in a role where your expertise directly impacts our company’s success while helping customers resolve their outstanding balances efficiently.
Job Type: Full-time
Requirement – Credit check during the application process
Office hours: 8am till 5pm Monday through Friday
Apply in person pick up/drop off employment application at
1407 A NW Broad St. Murfreesboro, TN 37129
Email resumes: nicole@rutherfordcredit.com
Pay: $14.00 - $20.00 per hour
Work Location: In person
Salary : $14 - $20