What are the responsibilities and job description for the Medical Services Assistant position at Rutgers New Jersey Medical School?
Company Description
New Jersey Medical School (NJMS), part of Rutgers University’s Biomedical and Health Sciences division, is dedicated to providing high-quality medical education, research, and patient care.
Role Description
This is a full-time on-site role for a Medical Services Assistant located at The Infectious Diseases Practice in Newark, NJ.
The Medical Services Assistant (MSA) is responsible for assisting nurses and physicians in the overall care of patients, including technical procedures such as phlebotomy and intramuscular and subcutaneous injections. The MSA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care.
Among the key duties of the position are the following:
- Participates in the care of the patient, under the direct supervision of the Physician and in collaboration with the healthcare team.
- In close partnership with health care team, assures smooth and efficient patient flow and clinical operation.
- Identifies self-learning needs related to job description and seeks out appropriate resources to meet learning needs.
- Performs various administrative office procedures.
- Maintains a high level of professional responsibility and performance.
- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Qualifications
Education and Experience
Graduation of a post-secondary medical assisting education program accredited by an agency recognized by the U.S. Department of Education.
Certifications/Licenses
Current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), or registration from the American Medical Technologists (AMT), or the National Center for Competency Training (NCCT), or any recognized certifying body approved by the Board.
Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections.
Required Knowledge, Skills, and Abilities
- Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques.
Computer literacy with competence in Microsoft Office components required.
Demonstrated ability to speak clearly, write proficiently.
Preferred Qualifications
At least one (1) year of related experience in a medical office setting preferred.
NJDHSS HIV counselor certification strongly preferred.
Knowledge of Newark community preferred. Bilingual skills (English/Spanish) preferred.