What are the responsibilities and job description for the Quick Lane Advisor position at Rusty Eck Ford?
BENEFITS:
· Career growth opportunities
· Medical and dental coverage available after 2 month period
· Paid vacation
· 401(k)
RESPONSIBILITIES:
· Greet customers promptly
· Obtain customer and vehicle information
· Clearly report all vehicle symptoms as described by the customer
· Determine and recommend needed maintenance base on age, mileage and history of vehicle
· Prepare a complete and accurate estimate of cost for labor and parts
· Establish follow up time
· Monitor the progress of each vehicle throughout the day, and updating customers frequently
· Verify that the final invoice reconciles with the work performed on the repair order
· Explain all completed work and charges to customers
REQUIREMENTS:
· Proven record of achieving exceptional Customer Satisfaction
· Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
· Above average energy level
· A desire for a long term career with a growing organization
· Personal and professional integrity
· Reynolds computer experience a plus
We are an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Rotating weekends
Work Location: In person